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  1. #1
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    Exclamation Smart TV Portal Upgrade (11.02.2014)

    Hi,

    this night at 01:00 am CET we will Upgrade the Smart TV Portal.
    This might take up to 12 Hrs.

    We have planned, that all Apps which are already added to the Smart TV Homescreen, will be available during that Time.
    Add new ones from the App Gallery will not be possible.

    Regards
    Thomas
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  2. #2
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    Hi @ all,

    if you do see Error Messages while starting Smart TV, please clear the Cache in the Network Settings.

    regards
    Thomas
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    Quote Originally Posted by Philips - Thomas View Post
    Hi @ all,

    if you do see Error Messages while starting Smart TV, please clear the Cache in the Network Settings.

    regards
    Thomas
    Also when message say; " Cannot connect too the server ???"

  4. #4
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    Hi,

    yes, also in that case.

    Thomas
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    Our tv 40pfl7605h/12. Can not connet server the updat is nr 000.140.047.000
    How to repair thuis ?

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    Hi,

    delete your internet memory in the network configuration.

    Toengel@Alex

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    I deletend the memorystick but still
    the Message Cannot connect the server

  8. #8
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    Hi,

    when was the last time you were connected to SmartTV? Please post your IPs of your TV (IP, DNS, Gateway).

    Toengel@Alex

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    The last time was 2 weeks ago
    Ip adres 192.168.000.100
    Netmask 255.255.255.000
    Gateway 192.168.000.001
    Dns1 192.168.000.001
    Dns2 000.000.000.000

    Software q5551-0.140.47.0
    Release tv550r1

    Software upgrade versie 000.140.047.000

  10. #10
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    Hi,

    what's happening, if you delete NetTV memory?

    Toengel@Alex

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    I deleted. Net tv memory but stil the same Message
    Philips server niet gevonden . Probeer het later opnieuw

  12. #12
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    Hi Erik,

    in which Country do you live?
    What Kind of Router do you use?

    Regards
    Thomas
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  13. #13
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    We live in the Netherlands
    And the router is a sitecom wl 351 up v1 002 wireless gigabit router 300n x3
    And iT works perfect until 2 weeks ago

  14. #14
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    The television is conneted bij cable

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