Experience thread - FW v000.173.046.000 (173.46) - for 6xx8 Series - 2013

[JCBastosPortela]

Hi Sharaf,

The link you provided to the video is invalid, so the posts have been removed.

Please ensure any links you provide in the forum is valid.

Best regards,
Ina

Hi Ina,

His link worked for me. He posted also in Topic: New owner and depressedhttp://www.supportforum.philips.com/...-and-depressed

In fact I had issues to watch with Google Chrome, but with Firefox it worked... (it was strange).

Try the link: https://www.youtube.com/watch?v=AsUWutAMZS0

[Sharaf]

Hi Sharaf,

The link you provided to the video is invalid, so the posts have been removed.

Please ensure any links you provide in the forum is valid.

Best regards,
Ina

Hi Ina,

I hope this one works

Any ideas??

[Jarnimo]

Hello Sharaf,

Try to take of the powercord for 2 or 3 minutes! Then start your TV normally and wait for some minutes more until it started completely...

Most problems are solved this way! I had exactly the same problem (turning off issue) Taking off the powerord solved it!
The majority of problems are solved by giving the TV a "cold restart". Some kind of reset I suppose(?).

I agree with all users, reading this reply, that this should not be neccesairy!! So I hope philips solves this soon!

Regards,
Jarno

[AvdW]

Why is there a Skype icon in the home menu, for a TV that doesn't have built-in camera and microphone? I think a lot of customers would like the "upgrade software" function at that position, that would save a lot of keystrokes.

With version 173.46 the problem of random shutdowns, like those shown in the YouTube video of Sharaf, went a lot worse than with previous software versions. I had to leave the TV unplugged overnight twice already, since this version was released.

[Jarnimo]

Why is there a Skype icon in the home menu, for a TV that doesn't have built-in camera and microphone? I think a lot of customers would like the "upgrade software" function at that position, that would save a lot of keystrokes.

With version 173.46 the problem of random shutdowns, like those shown in the YouTube video of Sharaf, went a lot worse than with previous software versions. I had to leave the TV unplugged overnight twice already, since this version was released.

Hi AvdW,

Not everyone uses the Skype function. For the Skype function you can buy an aditional Skype camera with build in microfone (model: PTA317).

With Fw.44 and .45 i needed to unplug my Tv for several times to. With this new .46 version(untill now) i dont have any problems like that

After you plugged of the powercord all works fgood for you now?

regards, Jarno.

[dvoli]

http://www.supportforum.philips.com/...ll-HD-channels
Hello Ina!
I can confirm the problem still persists, while 4:3 broadcasts on HD channel and AutoFill function remains an image in this format and does not respond to other format changes. This applies to DVB-C, DVB-T and satellite tuner

[dvoli]

Hello Ina!
I can confirm the problem still persists, while 4:3 broadcasts on HD channel and AutoFill function remains an image in this format and does not respond to other format changes. This applies to DVB-C, DVB-T and satellite tuner

[Goran65]

Sound is out of sync on ARC.

55PFL6158S/12

/Goran

[damphil]

TV model: 42PFL6198K/12
Prevoius formware: 173.44

New firmware 173.46 brig to me problems.
When I have static or slow motion picture TV is OK.
When things moving faster picture is flickering and have something like ghosts.
I can not watch that.

Is there any way to go back to 173.44.
It was worked fine for me.

Now I can not watch TV. This is katastrophic.

help please

[damphil]

TV model: 42PFL6198K/12
Prevoius formware: 173.44

New firmware 173.46 brig to me problems.
When I have static or slow motion picture TV is OK.
When things moving faster picture is flickering and have something like ghosts.
I can not watch that.

Is there any way to go back to 173.44.
It was worked fine for me.

Now I can not watch TV. This is katastrophic.

help please

One more thing.
When I buy TV on september my keyboard on back side of remotue controler worked for youtube.
After first firmware upgrade not worked any more.
A can not remember firmware at a begining.

Any solution for that?

[Grif]

I've had random blackouts lasting several seconds, and BBC iPlayer no longer streams - I just get time outs - yet other apps like youtube, or local network streaming of content work just fine.

I would like a download link to the previous firmware version so I can roll back.

Model: 42PFL6188S/12 (2013)

[kris777]

My TV mod: 42PFL6008/K .... time to time loses settings !
I have to enter the settings all over again :-(

[Goran65]

55PFL6158/12

Fast moving picture sometimes flicker.

/Göran

[starcam]

I'm having the same problem as Berek in the previous firmware thread: http://www.supportforum.philips.com/...x8-Series-2013

I have a 42PFL6008H and the symptoms are exactly the same as what Berek has during a software upgrade. The TV starts to update, loading, verifying, programming... and then says that firmware could not be upgraded and tells me to restart TV. I restart and it won't start anymore. It does not respond to the remote commands (no blinking light from the TV when remote button is depressed). Have remove power cable and left overnight and still no respond. Weirdly, my Philips HTS remote does get some respond from the TV. Whenever I pressed the HTS remote, the TV light will blink (but does not do anything).

After a while of turning wall power on, the blinking light as Berek has describe will start to blink, twice at once and keeps blinking without ends.

Anyway, I have sent the TV in to the Philips service center since yesterday. I'm not getting any good vibes from this forum in regards to Philips TV. This is my first Philips TV and already its making a bad impression.

Just an update for my issue. I called the Philips customer centre last Friday (8 days after I sent it in) and they told me the issue is not fixed and they are still checking. Today I called again to check (12 days after sending in) and they still told me the same thing. When I asked what was wrong, they couldn't tell me exactly and just told me they are waiting for the parts to be changed. ETA is by this week. But I'm just skeptical as to why couldn't they tell me what needs changing or fixed. Almost 2 weeks without my TV and I'm going crazy. Ina, if you could, please tell your Malaysian Service counterpart that this issue is known and it is not right to keep your customers waiting for so long for it to be fixed or even a proper diagnostic report to me.

[Gundaris]

i have 42PFL6008S/12 and updated today. Sound is gone. picture is full of pixel errors in the background. I tested with tv, apps and PS3 on HDMI. Same situation. I bought the TV in december, and was quite disappointed about how slow the TV reacts, and how often the tv gets out of sync with speech and picture. So when i saw that y tv recommended to update, i was happy. Hoping my problems was solved. Now i have a tv, that is none functional. :-(
I have turned of the TV several times as recommended, but this does not change anything. Is there a way of going back to the previous firmware, a rollback function or a factory reset ? Or can i download an older firmware somewhere ?