Results 1 to 2 of 2
  1. #1
    New Member
    Points: 18, Level: 1
    Level completed: 35%, Points required for next Level: 32
    Overall activity: 0%
    Achievements:
    Tagger Second ClassNew Achievement!

    Join Date
    Feb 2014
    Posts
    1
    Points
    18
    Level
    1
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Netflix app won't update to recognize payment online.

    Hi,

    I have previously used the Netflix-app with great joy. I started out with the one month free trial. This has now run out, and I have registered payment online for a paid subscription. But the Netflix-app on my 47PFL7008S/12 keeps saying that I have not registered payment online. I have tried removing the Netflix-app and re-installing it (removing it and getting it again from app gallery). No luck. I have tried everything, and I simply cannot make it work, and cannot get to a point where I am allowed to log in to Netflix again. Is there a cache that can be cleared, or can I force the TV to reload all data from the Netflix servers manually?

    Thank you.

    Brgds
    Thomas

  2. #2
    Moderator
    Points: 17,624, Level: 40
    Level completed: 47%, Points required for next Level: 426
    Overall activity: 99.7%
    Achievements:
    1000 Experience PointsNew Achievement!10000 Experience PointsVeteran
    Philips - Thomas's Avatar
    Join Date
    Jun 2011
    Posts
    1,765
    Points
    17,624
    Level
    40
    Thanks
    2
    Thanked 39 Times in 36 Posts
    Rep Power
    10
    Hi,

    yes there is a cash.
    Please go to the TV settings > settings > Networksettings and clear the App-cash.

    If that dont work either, check on a local PC if your Account recognizes the payment method.

    Regards
    Thomas

Similar Topics

  1. Netflix bug after firmware update
    By mooman in forum TV: Streaming & Network
    Replies: 10
    Last Post: 02-27-2014, 11:05 AM
  2. 46pfl8008 online software update
    By Tysonselectah in forum TV: Software for the 8xx8 series
    Replies: 5
    Last Post: 08-05-2013, 11:06 AM
  3. HTS3541/F7 Firmware update and Netflix subtitles
    By dedy in forum Sound: Immersive Sound (5.1 system)
    Replies: 3
    Last Post: 12-06-2012, 04:12 PM
  4. Firmware-Update only from USB. Why never online?
    By WannaBeBuser in forum TV: Software 2010 models
    Replies: 16
    Last Post: 11-13-2012, 05:15 PM
  5. Online s/w Update and now no internet connectivity ?
    By barrycarr in forum Sound: Streamium MCi series (MCi900| Mci8080| MCi730| MCi500| MCi298)
    Replies: 10
    Last Post: 03-19-2012, 06:55 PM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •