HTB9225 HDMI problems home page or black screen not solved since 11 month, 4 returns

[djudge34]

I ve just contacted Philips by Tchat.

"We don't have a solution for you, we don't found the problem"

[djudge34]

Sent to repair office (Cordon Electronics in France) > no problem seen, we send you back your product
Product received, same problem and I contact Philips by email or phone > contact repair office and send them your product.

4 times, since 18 month.......
Thank you Philips, FIFA World cup without good sound.

[Richard55]

Hoi Djudge, i'm still in business and having the same problems. No software update Yet. I must admit that the problems were over for several weeks, why I don't know. Anyhow, there back.
Everytime I use the soundhub I run a softwareupdate from the usb stick. Then it works fine till the next time. I'm sorry I bought this machine

Regard Richard Oh btw, I was RideBO but lost my password hahahaha

[djudge34]

Hello,
Can you send me what you use for the software update please, I will test it ?
Regards

[Richard55]

Hoi Djudge, here a link

http://www.philips.nl/c-p/HTB9225D_1.../ondersteuning

it is 1.06.01 If you want the zipfile, send me een emailadres, I'll send it to you

greetings en succes

[djudge34]

Dear,
No, thank you I have the same file here : http://www.p4c.philips.com/cgi-bin/d...&slg=FR&scy=FR

I think we must wait Philips solution....

Regards

[djudge34]

Hello, New upgrade yesterday: http://www.p4c.philips.com/cgi-bin/d...&slg=FR&scy=FR
I will try it.

[djudge34]

Same problem…..
It comes back to the home menu.

[Richard55]

Hey, by me it works fine now. Maybe stupid, but I turned Easylink off and the USB stick is kept in the Soundhub.

greetings