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  1. #1
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    Thumbs down I give up. Never a Philips product again.

    I bought my 47PFL6008 in November last year, and as a loyal Philips customer it was my fourth Philips TV in the last twenty years. I have been more than happy with my previous three and it has always felt good to support a European brand. But not anymore.

    There were some warning signs in the form of mediocre reviews and user feedback, but never would I have believed that it could be this bad. The worst thing is that these TV sets have huge potential when just looking at the hardware specs. But everything is spoiled by what has to be the worst software for any consumer electronics product ever!

    Am I supposed to accept the fact that I have to pull the mains chord to my TV several times per day because it shuts itself off and won't respond to any input? I mean really, seriously, this is considered normal behavior?

    And then we have the slowest user interface ever. I don't know where to begin when it comes to this... I am working as a software developer myself, specialising in GUI, and it just shouldn't be possible to create something as slow as this. I could seriously make a web based UI that would respond quicker and still look better. It is so bad it is almost funny (but only almost). The design must be so fundamentally flawed that the only way to fix it would be to discard everything and start from scratch (which of course will never happen as Philips will focus on new software products for upcoming models).

    The confirmation that DTS passthrough will never be supported for the 6xx8 models was the final drop for me. I payed 900 euro for this TV and it really hurts my wallet, but I have decided to buy a new TV from a different brand. This time I will go Korean, which I was hoping I would never do. And what's even worse is that I do it for quality reasons. If someone would have told me this a few years back, I would have laughed.

    I don't even know what I am going to do with the Philips TV after I have purchased my new set. I don't think I have the guts to sell it to someone as I would feel bad for that person. Maybe I'll connect it to a HTPC and use it for watching movies only, then I will at least use the TV interface to a minimum.

    So, it is with a sad heart that I say good bye to Philips and most likely we will never meet again. And if anyone who is considering buying a Philips TV is reading this - for the love of god, DON'T!

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  3. #2
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    Quote Originally Posted by bjornw77 View Post
    I bought my 47PFL6008 in November last year, and as a loyal Philips customer it was my fourth Philips TV in the last twenty years. I have been more than happy with my previous three and it has always felt good to support a European brand. But not anymore.

    There were some warning signs in the form of mediocre reviews and user feedback, but never would I have believed that it could be this bad. The worst thing is that these TV sets have huge potential when just looking at the hardware specs. But everything is spoiled by what has to be the worst software for any consumer electronics product ever!

    Am I supposed to accept the fact that I have to pull the mains chord to my TV several times per day because it shuts itself off and won't respond to any input? I mean really, seriously, this is considered normal behavior?

    And then we have the slowest user interface ever. I don't know where to begin when it comes to this... I am working as a software developer myself, specialising in GUI, and it just shouldn't be possible to create something as slow as this. I could seriously make a web based UI that would respond quicker and still look better. It is so bad it is almost funny (but only almost). The design must be so fundamentally flawed that the only way to fix it would be to discard everything and start from scratch (which of course will never happen as Philips will focus on new software products for upcoming models).

    The confirmation that DTS passthrough will never be supported for the 6xx8 models was the final drop for me. I payed 900 euro for this TV and it really hurts my wallet, but I have decided to buy a new TV from a different brand. This time I will go Korean, which I was hoping I would never do. And what's even worse is that I do it for quality reasons. If someone would have told me this a few years back, I would have laughed.

    I don't even know what I am going to do with the Philips TV after I have purchased my new set. I don't think I have the guts to sell it to someone as I would feel bad for that person. Maybe I'll connect it to a HTPC and use it for watching movies only, then I will at least use the TV interface to a minimum.

    So, it is with a sad heart that I say good bye to Philips and most likely we will never meet again. And if anyone who is considering buying a Philips TV is reading this - for the love of god, DON'T!
    TRUE!!!

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    Quote Originally Posted by bjornw77 View Post
    I bought my 47PFL6008 in November last year, and as a loyal Philips customer it was my fourth Philips TV in the last twenty years. I have been more than happy with my previous three and it has always felt good to support a European brand. But not anymore.

    There were some warning signs in the form of mediocre reviews and user feedback, but never would I have believed that it could be this bad. The worst thing is that these TV sets have huge potential when just looking at the hardware specs. But everything is spoiled by what has to be the worst software for any consumer electronics product ever!

    Am I supposed to accept the fact that I have to pull the mains chord to my TV several times per day because it shuts itself off and won't respond to any input? I mean really, seriously, this is considered normal behavior?

    And then we have the slowest user interface ever. I don't know where to begin when it comes to this... I am working as a software developer myself, specialising in GUI, and it just shouldn't be possible to create something as slow as this. I could seriously make a web based UI that would respond quicker and still look better. It is so bad it is almost funny (but only almost). The design must be so fundamentally flawed that the only way to fix it would be to discard everything and start from scratch (which of course will never happen as Philips will focus on new software products for upcoming models).

    The confirmation that DTS passthrough will never be supported for the 6xx8 models was the final drop for me. I payed 900 euro for this TV and it really hurts my wallet, but I have decided to buy a new TV from a different brand. This time I will go Korean, which I was hoping I would never do. And what's even worse is that I do it for quality reasons. If someone would have told me this a few years back, I would have laughed.

    I don't even know what I am going to do with the Philips TV after I have purchased my new set. I don't think I have the guts to sell it to someone as I would feel bad for that person. Maybe I'll connect it to a HTPC and use it for watching movies only, then I will at least use the TV interface to a minimum.

    So, it is with a sad heart that I say good bye to Philips and most likely we will never meet again. And if anyone who is considering buying a Philips TV is reading this - for the love of god, DON'T!
    I have exactly the same experience. I already own two Philips LCD TVs and a months ago I bought the 3rd one, a 55PFL6678S. I'm extremely disappointed, mostly because of the lack of DTS passthrough and slow menus. I will look for another brand the next time.

  5. #4
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    Philips makes great SAECO Espresso machines ; Really delicious coffee!!!
    Last edited by Jarnimo; 02-19-2014 at 07:07 PM.

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  7. #5
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    I had a Samsung Plasma and my daughter broke the screen so I decided to change to Philips as I have a strong relation with the brand since I was a kid watching his father bringing this impressive brand to our home, now I feel my son when he leaves the house in an early age

  8. #6
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    I have same experience too
    Menu is veryyyy slow!
    Repeat WiFi settings for every time!
    Also don't save screen setting per channel and I have to change for each one on every time channel changed!
    Smart is veryyy poor, even can't set long user-name for facebook!

    I don't buy Phillips again :/

  9. #7
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    S**t menu !!! EXTREME SLOW , EXTREME BADLY DEVELOPERS , NO DTS , NO SUPPORT , NOTHING . You buy it then they don't need you..

  10. #8
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    The led panel produced by LG. So don't buy Phillips.

    LG has great support...even subtitle support UTF8 such as: Persian

  11. #9
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    Quote Originally Posted by Hamedsbt View Post
    The led panel produced by LG. So don't buy Phillips.

    LG has great support...even subtitle support UTF8 such as: Persian
    How you know that? You dissasembly it?

  12. #10
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    Ref:
    http://reviews.cnet.co.uk/tvs/philip...eview-50011153

    "This TV is built around an LG panel, so it uses passive rather than active 3D..."

  13. #11
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    Quote Originally Posted by Hamedsbt View Post
    The led panel produced by LG. So don't buy Phillips.

    LG has great support...even subtitle support UTF8 such as: Persian
    Don't buy Philips - Just for that??? And how many brands more to don't buy?

    Almost ALL PASSIVE 3D TV's are using LED panels manufactured by LG Displays. I believe all Philips Passive 3D models are using LG 3D panels.

    Correct me if i am wrong: But isn't LG the unique company producing Passive 3D panels.

    And how many brands are using Active 3D panels produced by Samsung or Sharp? Don't buy these brands to???
    Last edited by Jarnimo; 02-27-2014 at 07:38 PM. Reason: update

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  15. #12
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    I answered your question but moderator reject it.
    for more info about this tv see the cnet review.

  16. #13
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    I suggest to buy a tv who has good software and hardware support, I bought this tv as my wrong so I don't like repeat that by other people...
    Last edited by Hamedsbt; 02-27-2014 at 08:49 PM.

  17. #14
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    at least that LED panel works

    I wished more parts were manufactured by LG or other company and most of all I wish they've got proper software too some east European or Indian company can help them solve this for less then Philips paying for their "programmers"

  18. #15
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    True and true
    I simply cannot fathom either the incompetence, or the arrogance in software development. It is simply so terrible, in soo many ways. It cannot show text on display, without lag? in 2013? with dual core processors? I don't even...
    And the tip for every problem... remove you power cord for 5min? I'll just leave that there...
    And I just love retyping my wifi connection every 3. time I need to use it. I do type faster on your remote (which is nice btw!) than your tv can display anything on screen.
    I can only concur with everyone else. I will never buy Phillips again and recommend everyone else against it. So many things can be crappy about a tv, and you mess up software things like displaying text or random shutdowns. ARGH!

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