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    Question Surge Protector Fail



    Surge protector (Philips home-office model #SPP4101B/17) failed to protect connected equipment recently.

    Have been getting nowhere, slow, with Consumer Relations re: connected equipment warranty claim.

    Has anyone gone through this... ?

    and/ or

    Do surge protector manufacturers actually cover losses associated with a failed surge protector..?

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    Quote Originally Posted by is2daytuesday View Post

    Surge protector (Philips home-office model #SPP4101B/17) failed to protect connected equipment recently.

    Have been getting nowhere, slow, with Consumer Relations re: connected equipment warranty claim.

    Has anyone gone through this... ?

    and/ or

    Do surge protector manufacturers actually cover losses associated with a failed surge protector..?

    Hi is2daytuesday,

    Surge protectors are not a covered product in this forum. It also mainly covers EU products and surge protectors are a US marketed product. Unfortunately I don't think you will get much feedback from other forum users in regards to your experience due to this.

    I would advise you to try and contact consumer care again to find out how to proceed from here.

    Best regards,
    Ina


    Forum Mod

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