my HTS5563M2/12 after being successfully upgraded to 1.13.30 on December 2013, then from time to time, will not be controlled by the remote control of the Philips TV 46PFL5507H/12 via HDMI/CEC to listen to the TV sound through it because it says that it found a new software, but this software is still 1.13.30 so I have to skip the upgrade, restart TV and HTS and then it works again.
I wrote for this problem but also have another problem, sometimes HTS5563M2/12 is no more controllable, nor by it's remote control, neither by buttons on the device, for example expelling a DVD is impossible, I have to power it off by removing the power cord.
Thanks and have a nice day.
Please make sure that EasyLink is enabled in both devices.
Also you might want to apply factory settings in Hts5563m2/12 and check if the issue persists.
Philips Moderation Team
Last edited by Philips - Rafal; 02-24-2014 at 11:30 AM.
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