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  1. #1
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    Bluray problems

    Heya.. New to the forum and new to bluray really.. I have a BDP7500 and I bought a bluray recently (red 2) and when i went to watch it last night it would not play, wouldn't even load, just made mad noises and came up unknown? The region code is correct and disc is not damaged.. Someone has said I might need a software update but my bluray player has not got wifi (which is the internet connection I have) and i have no idea where to get the download for a usb?

    Is this info right, do I need an update? And where do i get the download file to put on to my player?

    Any help much appreciated

    Thanks

  2. #2
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    Hello Bazinga.

    Do you have any other movies that you can try perhaps? A DVD should work just fine to try with if you don’t have any other Blu-Ray discs.
    Can you also please verify which country you are from so that we can find the right software version for you?

    Kind Regards
    Philips Moderation Team

  3. #3
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    Yes have tried both bluray and dvds in it since and they work fine.. I am in Dublin, Ireland

  4. #4
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    Thank you for the information.
    It sounds like a software update should do the trick.

    You can find the software version with instructions on how to update your Blu-Ray here:
    http://philips.to/1hpnHsH

    Please let us know how this works for you.

    Kind regards
    Philips Moderation Team

  5. #5
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    Heya.. Are you positive this is the right one? It says in that link, 3D playback and wifi ready? None of the signs on the top of the box say anything about 3d or wifi?

    Thanks

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    I apologise for the confusion, there was a later model of the BDP7500.

    Please find the link for your model below:

    http://www.p4c.philips.com/cgi-bin/d...n=BDP7500BL/12

    SW update release notes: http://www.p4c.philips.com/cgi-bin/c...scy=GB&slg=ENG

    Kind regards
    Philips Moderation Team

  7. #7
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    Heya.. I have downloaded the software onto a usb and then onto the bluray player.. Software is now up to date, its 1.12.. Bluray disc (red 2) is still not even loading though, just coming up unknown?

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