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  1. #1
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    Angry NO Internet radio

    My internet radio has no connection to server.

    Now I read something in another topic about the service being offline for several days?
    Is this really true and why don't I read this somewhere on the welcome-page?
    Why do I have to search and search what is wrong?

    And IF you have taken it offline for several days, it's clear that you hate your costumers.

  2. #2
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    Dear strandloper,

    Thank you for the post. Due to a planned maintenance, MyPhilips will not be accessible starting today until 27th of February, 1:00 am. It will not be possible to register products or to add / edit internet radio favorites lists.
    Likewise, internet radio will not be available during that time.

    After 27th of Feb, 1:00 am we are happy to welcome you back to MyPhilips.

    Thanks for your understanding.

    Philips moderation team

  3. #3
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    Well, nice to see this message is up after customers tell you to. But on the other hand I find it propostruous that you can't do maintenance without taking the radio offline. And when you can't, for such a long period of time. I am terrified that one day my TV will not work (for days) because you (Philips) think you should take it down for maintenance purposes.

  4. #4
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    My radio still can't connect to server. Is maintenance still going or what is wrong?
    We are over 1 day further than the time you said it would last.

  5. #5
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    Hi,

    pull power cord for 2-3 minutes...

    Toengel@Alex

  6. #6
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    Quote Originally Posted by Toengel View Post
    Hi,

    pull power cord for 2-3 minutes...

    Toengel@Alex
    That helped. Thank you.

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