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    External HDD makes TV turns off

    Sometimes my tv (42PFL6678K/12) turns off without reason.
    It may happen when the external HDD (USB power) turns off during watching television.

    How comes? And what to do?

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    Quote Originally Posted by Michel69 View Post
    Sometimes my tv (42PFL6678K/12) turns off without reason.
    It may happen when the external HDD (USB power) turns off during watching television.

    How comes? And what to do?
    Hi Michel69,

    Some things to check/try first:
    - Be sure to have the latest software installed on your TV (currently v173.46).
    - Did you try without the HDD connected? Is it then okay?
    - Could you try another USB connector. Does that change anything?
    - Is it possible to try another externally powered HDD?
    - If not, is it possible to switch an externally powered USB-hub in between? If yes, does that solve it?

    Regards,
    JuAn
    Forum Mod

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    Hello JuAn,

    As it happens not on a regulary base it is hard to test it with another HDD.
    Software is updated and without the HDD connected it is ok.

    I keep the solutions in mind and will come back here if the problem is not solved.


    Thnx again, Michel

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