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    Unhappy problems with initial installation with tv 47PFL4398H

    Hello I just bought a new philips 47 inches tv model 47PFL4398H. At home I plugged and started the installation process. I went through the antenna DVT channel search, found more than 300 channels and ended to the conflict resolution page...when I finished to solve the last channel conflict or run the automatic conflict resolution procedure the tv restarts and brings me back to the first page of the initial instalation procedure and asks for the installation language again. There is no way to interrupt this loop as every time I complete the channel setup the tv restarts the installation process. If I skip the channel installation the tv works fine but no channel can be viewed from the antenna DVT. I brought the new tv back to the shop and got a new one...plugged it, and...again the same problem. I also run the firmware update to the last version but nothing changed.
    I plugged to a different antenna plug on the wall but had the same problem.
    Can you help me please?is this a software or a hardware problem?
    Thank you

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    Quote Originally Posted by Stelumin@gmail.com View Post
    Hello I just bought a new philips 47 inches tv model 47PFL4398H. At home I plugged and started the installation process. I went through the antenna DVT channel search, found more than 300 channels and ended to the conflict resolution page...when I finished to solve the last channel conflict or run the automatic conflict resolution procedure the tv restarts and brings me back to the first page of the initial instalation procedure and asks for the installation language again. There is no way to interrupt this loop as every time I complete the channel setup the tv restarts the installation process. If I skip the channel installation the tv works fine but no channel can be viewed from the antenna DVT. I brought the new tv back to the shop and got a new one...plugged it, and...again the same problem. I also run the firmware update to the last version but nothing changed.
    I plugged to a different antenna plug on the wall but had the same problem.
    Can you help me please?is this a software or a hardware problem?
    Thank you

    Hi Stelumin.

    Could you please elaborate on what you mean when you say "channel conflict"?

    Who is your broadcast provider (and country)?

    What type of signal is it? Satellite, Cable or Terrestrial?

    Could you please confirm the actual software version currently installed?

    Best regards,
    Ina
    Forum Mod

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