Results 1 to 6 of 6
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 201, Level: 2
    Level completed: 51%, Points required for next Level: 49
    Overall activity: 21.0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Jan 2014
    Posts
    6
    Points
    201
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Hard drive not recognized

    Hello,

    Any idea or suggestion why my hard drive can't be recognized? The drive is "st750lm0 hn-m750mbb" it's powered with usb cable only. Pendrive and other drive with external power source are working correctly.

  2. #2
    Moderator
    Points: 18,054, Level: 41
    Level completed: 1%, Points required for next Level: 896
    Overall activity: 99.9%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    3,109
    Points
    18,054
    Level
    41
    Thanks
    38
    Thanked 104 Times in 88 Posts
    Rep Power
    10
    Quote Originally Posted by lonesurvivor View Post
    Hello,

    Any idea or suggestion why my hard drive can't be recognized? The drive is "st750lm0 hn-m750mbb" it's powered with usb cable only. Pendrive and other drive with external power source are working correctly.

    Hi lonesurvivor,

    Please provide the TV model number.

    Has the hard drive been formatted in a supported file system prior to use on the TV?

    Please ensure you format the hard disk as any pre-installed software can interfere with compatibility.

    For supported file systems, please refer to the user manual or provide the model number of the TV and we can find this for you.

    Also ensure, that since the hard disk only receives power via USB, that it doesn't require more than 500mA power.

    Best regards,
    Ina
    Forum Mod

  3. #3
    New Member
    Points: 201, Level: 2
    Level completed: 51%, Points required for next Level: 49
    Overall activity: 21.0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Jan 2014
    Posts
    6
    Points
    201
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    - TV is pfl 8008s
    - hard drive is formatted in ntfs, same as the other working one
    - I have deleted non media files, still nothing changed
    - yes my hard drive receives power only by usb cable, it's working with PC

    The only difference between my drives, except producer, is number of partitions. The non working drive have two partitions, but I don't thing that's the problem.

  4. #4
    Moderator
    Points: 18,054, Level: 41
    Level completed: 1%, Points required for next Level: 896
    Overall activity: 99.9%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    3,109
    Points
    18,054
    Level
    41
    Thanks
    38
    Thanked 104 Times in 88 Posts
    Rep Power
    10
    Hi lonesurvivor.

    Quote Originally Posted by lonesurvivor View Post
    - TV is pfl 8008s
    Thank you!

    - hard drive is formatted in ntfs, same as the other working one
    - I have deleted non media files, still nothing changed
    It's not just a matter of deleting the non-media files however. The HDD could possibly need to be fully formatted via a PC in NTFS to remove any hidden software or files that may be pre-installed on the drive.

    - yes my hard drive receives power only by usb cable, it's working with PC
    Whether it works on a PC is relevant only to a certain extent. Please see my previous comment:
    Also ensure, that since the hard disk only receives power via USB, that it doesn't require more than 500mA power.

    The TV and a PC are different in that regard.

    The only difference between my drives, except producer, is number of partitions. The non working drive have two partitions, but I don't thing that's the problem.
    We cannot guarantee that the TV will react to a partitioned HDD in the same way as a single partition HDD. But see my replies above first.

    Best regards,
    Ina
    Forum Mod

  5. #5
    New Member
    Points: 201, Level: 2
    Level completed: 51%, Points required for next Level: 49
    Overall activity: 21.0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Jan 2014
    Posts
    6
    Points
    201
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks again for your answer!

    It seems that my disk requires 0,85A which would equal to 8500mA. This is actually weird as my PC has usb 2.0 which according to specification provide 500mA.

    Anyways double usb cable didn't do the trick so i guess I'd need separate power source or different disk, unless there is any other way?

    Thanks

  6. #6
    Moderator
    Points: 18,054, Level: 41
    Level completed: 1%, Points required for next Level: 896
    Overall activity: 99.9%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    3,109
    Points
    18,054
    Level
    41
    Thanks
    38
    Thanked 104 Times in 88 Posts
    Rep Power
    10
    Quote Originally Posted by lonesurvivor View Post
    Thanks again for your answer!

    It seems that my disk requires 0,85A which would equal to 8500mA. This is actually weird as my PC has usb 2.0 which according to specification provide 500mA.

    Anyways double usb cable didn't do the trick so i guess I'd need separate power source or different disk, unless there is any other way?

    Thanks

    Hi lonesurvivor,

    No, unfortunately using a split USB or 2 USB cables will not work either.

    The best thing is really to have an HDD with its own power supply. These are faster and more stable in general as well (I find at least).

    HDD that use less than 500mA and do not have own power supply are usually also smaller in storage size (usually less than 500GB). As soon as you go over 500GB you will find they often require more power. This is usually not an issue with PC use, but for TV use they are not ideal.

    So unfortunately there is not other way. HDD that require more than 500mA power need to have own direct power supply.

    Best regards,
    Ina
    Forum Mod

Similar Topics

  1. Hard Drive removed - format not recognized - how to read the data?
    By icensnow in forum Sound: Streamium MCi series (MCi900| Mci8080| MCi730| MCi500| MCi298)
    Replies: 4
    Last Post: 02-06-2013, 09:57 AM
  2. No Sound via USB Hard Drive
    By steefmaik in forum TV: Streaming & Network
    Replies: 4
    Last Post: 10-25-2012, 10:46 AM
  3. USB Hard drive Partitionning
    By Marqueux in forum TV: USB-recording
    Replies: 2
    Last Post: 07-23-2012, 12:07 PM
  4. Hard Drive not detected??
    By Nico in forum TV: USB-recording
    Replies: 5
    Last Post: 04-27-2012, 06:15 AM
  5. Not playing mkv from USB hard drive
    By polsturm in forum TV: Software 2011 models
    Replies: 3
    Last Post: 02-18-2012, 06:44 PM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •