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  1. #1
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    Problems with Chromecast on 40PFL7007H/12

    Hello,

    I used the chromecast to stream to my 40PFL7007H/12 tv.
    But after a software update to firmware 000.150.092.000, 2013-12-12 the chromecast does not work anymore.


    Anyone have a solution for this problem?

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    Quote Originally Posted by Koekert View Post
    Hello,

    I used the chromecast to stream to my 40PFL7007H/12 tv.
    But after a software update to firmware 000.150.092.000, 2013-12-12 the chromecast does not work anymore.


    Anyone have a solution for this problem?

    Hi Koekert,

    We cannot guarantee compatibility with 3rd party devices of this kind unfortunately.

    However, try to clear the internet/app memory of your TV.

    After you updated, did you remove the TV power cord for 2 minutes? If not, try this.

    Best regards,
    Ina
    Forum Mod

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    Hi,

    Chromecast is a normal HDMI device. So, you firmware of your TV should not have anything to do with the HDMI-input device. Does the chromecast work on any other HDMI display?

    Toengel@Alex

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    After all I find out it wasn` t the sofware from the TV
    ( that was my first thought because it happened directly after a update)
    A factory reset of my Chromecast it worked again.

    Everyone thanks for the suggestions

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    Quote Originally Posted by Koekert View Post
    After all I find out it wasn` t the sofware from the TV
    ( that was my first thought because it happened directly after a update)
    A factory reset of my Chromecast it worked again.

    Everyone thanks for the suggestions

    Hi Koekert,

    Thank you very much for posting your solution to the forum!

    I have moved the thread to the Connectivity section as that it's more appropriate category.

    I will close this thread as resolved

    Best regards,
    Ina
    Forum Mod

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