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  1. #1
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    HTS5563/98 with PT2CXXXX serial number firmware upgrade?'

    Hi Support

    Where can I find the latest software driver for the HTS5563/98 with PT2CXXXX serial number. I checked the Philips support page but couldn't find it.

    I tried to update software from the internet.But every time when I check software updates the system will show updates are available after updates are installed again when I check the updates it will show updates are available this is repeating every time and there is no end to it.

    Please provide the solution.

    Thanks
    barru

  2. #2
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    Dear Barru,

    You can download the latest software at the link below:

    http://www.p4c.philips.com/cgi-bin/c...scy=SG&slg=ENG

    Kind regards,
    Philips Moderation Team

  3. #3
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    Hi Rafal

    I have checked your link and in the release notes of the driver it is clearly mentioned that the update is for serial numbers PT1AXXXXX.
    I also tried to upgrade with above software but the system is showing the following message " Upgrade software failed verification & Insert correct media".

    Thanks
    -barru

  4. #4
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    Dear Barru,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team

  5. #5
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    Hi Barru,

    Can you please try updating with the software at the link below?

    http://www.p4c.philips.com/cgi-bin/d...&slg=EN&scy=SG

    Please let us know if it worked for you.

    Kind regards,
    Philips Moderation Team

  6. #6
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    Hi Rafal

    I can able to upgrade with this software but in the download file it is mentioned the following notes:

    "WARNING: This software is only meant for HTS55x3 with serial number starting with PT2Bxxxxxxx. Use of this software on HTS55x3 with different serial number will result in product damage."

    So I am afraid to proceed to upgrade. Kindly advise.

    Thanks
    Barru

  7. #7
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    Any updates on this? I am having the same issue as well.

    Thanks
    Suman

  8. #8
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    Just tried with the above link. It worked. Thank you.

  9. #9
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    Hi Barru,

    I checked with the technical team and I can confirm that this is the correct firmware so please proceed and upgrade.

    Kind regards,
    Philips Moderation Team

  10. #10
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    Thanks rafal.
    It worked.

  11. #11
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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we have closed this topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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