Page 2 of 4 FirstFirst 1234 LastLast
Results 16 to 30 of 60
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #16
    New Member
    Points: 81, Level: 1
    Level completed: 31%, Points required for next Level: 69
    Overall activity: 3.0%
    Achievements:
    New Achievement!7 days registeredTagger Second Class

    Join Date
    Apr 2014
    Posts
    4
    Points
    81
    Level
    1
    Thanks
    3
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Well, this doesn't speak well of Phillips.

    "early May 2014" is very vague and nothing that I can plan towards. I've been recommending your cameras to my clients but can no longer do so. Phillips is a big company and has the resources to solve this in, literally days not weeks.

    I suggest everyone on this forum select a smaller, more responsive service provider. I won't name any but I started doing so about a week ago when there was no news, and the cameras rather mysteriously stopped working.

  2. #17
    New Member
    Points: 59, Level: 1
    Level completed: 9%, Points required for next Level: 91
    Overall activity: 0%
    Achievements:
    New Achievement!7 days registered
    capnbooboo's Avatar
    Join Date
    Apr 2014
    Posts
    2
    Points
    59
    Level
    1
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Quote Originally Posted by DAC000 View Post
    Well, this doesn't speak well of Phillips.

    "early May 2014" is very vague and nothing that I can plan towards. I've been recommending your cameras to my clients but can no longer do so. Phillips is a big company and has the resources to solve this in, literally days not weeks..

    I suggest everyone on this forum select a smaller, more responsive service provider. I won't name any but I started doing so about a week ago when there was no news, and the cameras rather mysteriously stopped working.
    Ahhhhh, i just got 4 of these cameras around the house and noticed no drop box support was available,


    im a level 2 support tech for apple and i doubt heart-bleed has anything to do with this, i am assuming this company is after charging users MONEY $$$$$ annually from what i understand,



    So far their latest software indicates that they charge 25 bucks a year for their baby monitoring system, i must of seen an older version of the software at the store with the salesmen when i first tried them last month, he also just gave me a heads up about the possibility PHILIPS may slip on their notorious GREEDY schemes and charge money, he suggested if its the deal there are other options far better then this joke unless anyone here can verify if this is true or not they will charge a fee annually to allow use of DROP BOX, i have 3 days so if i dont hear anything i am bringing these cameras back for a refund .

    Thanks
    Last edited by capnbooboo; 04-25-2014 at 03:26 AM.

  3. The Following User Says Thank You to capnbooboo For This Useful Post:

    DAC000 (05-10-2014)

  4. #18
    Bronze Member
    Points: 131, Level: 1
    Level completed: 81%, Points required for next Level: 19
    Overall activity: 0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Apr 2014
    Posts
    10
    Points
    131
    Level
    1
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    I'd get a refund now if I were you. I've had to go out and buy another webcam as I can't be without one. "Early May" was far too vague for me too. I have ended up with a much better product. I'd have thought that a company the size of Philips would have provided a much better service. Judging by my experience so far, there's no way we will get a solution on this in 3 days! I gave up last week and just bought a different make. If Philips ever get their act together I'll have a second one it he house (mine is week past the return date, although I might try it!)

  5. The Following User Says Thank You to Lisa Draper For This Useful Post:

    DAC000 (05-10-2014)

  6. #19
    New Member
    Points: 12, Level: 1
    Level completed: 23%, Points required for next Level: 38
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Apr 2014
    Posts
    1
    Points
    12
    Level
    1
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    I bought PRO account and i have 2 cameras!
    Very dissatisfied.

  7. The Following User Says Thank You to warnet For This Useful Post:

    DAC000 (05-10-2014)

  8. #20
    New Member
    Points: 54, Level: 1
    Level completed: 4%, Points required for next Level: 96
    Overall activity: 3.0%
    Achievements:
    New Achievement!7 days registered

    Join Date
    May 2014
    Posts
    2
    Points
    54
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    New Firmware for M100

    Hi team,

    when can we expect the updated Firmware ? I do not understand why this is taking so long to resolve. The functionality of recording in Dropbox is key to the use of this application.

  9. #21
    New Member
    Points: 52, Level: 1
    Level completed: 2%, Points required for next Level: 98
    Overall activity: 14.0%
    Achievements:
    New Achievement!7 days registered

    Join Date
    May 2014
    Posts
    3
    Points
    52
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Drop box issue

    Wow - know of many people that are going through this.

    I see we were talking early May - which shocked me somewhat. But nevertheless here we are, early May.....

    Phillips, don't let the many people who have bought this product based on the Drop box connection, down.

  10. #22
    New Member
    Points: 12, Level: 1
    Level completed: 23%, Points required for next Level: 38
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    May 2014
    Posts
    1
    Points
    12
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Dear Philips Team,

    I guess "Early May" is now right? You should have more details about the update release.
    Could you please confirm us that if we have a PRO account, we will get a compensation for that?

    Thank you for your updates.

    Best,

    François

  11. #23
    Bronze Member
    Points: 449, Level: 4
    Level completed: 99%, Points required for next Level: 1
    Overall activity: 13.0%
    Achievements:
    New Achievement!250 Experience Points3 months registered

    Join Date
    Apr 2014
    Posts
    13
    Points
    449
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    seriously.. is there any updates? i believe 3 weeks is ample time for software development and testing.

    atleast update us on progress. i believe atleast a weekly update etc etc.. come on philips provide us with some decent customer support.

  12. #24
    Moderator
    Points: 7,508, Level: 25
    Level completed: 92%, Points required for next Level: 42
    Overall activity: 99.8%
    Achievements:
    New Achievement!3 months registeredOverdrive5000 Experience Points
    Philips - Rafal's Avatar
    Join Date
    Oct 2013
    Posts
    1,251
    Points
    7,508
    Level
    25
    Thanks
    26
    Thanked 48 Times in 45 Posts
    Rep Power
    10
    Dear Users,

    Our developers are still working on an update. I'm afraid we are not in the position to give you any exact time frame at the moment.

    I will post some more information sometime next week. Thank you for your patience.

    Kind regards,
    Philips Moderation Team
    Last edited by Philips - Rafal; 05-12-2014 at 12:23 PM.

  13. #25
    New Member
    Points: 12, Level: 1
    Level completed: 23%, Points required for next Level: 38
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    May 2014
    Posts
    1
    Points
    12
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by Lisa Draper View Post
    I'd get a refund now if I were you. I've had to go out and buy another webcam as I can't be without one. "Early May" was far too vague for me too. I have ended up with a much better product. I'd have thought that a company the size of Philips would have provided a much better service. Judging by my experience so far, there's no way we will get a solution on this in 3 days! I gave up last week and just bought a different make. If Philips ever get their act together I'll have a second one it he house (mine is week past the return date, although I might try it!)
    Lisa can you tell me what camera you eventually bought as a replacement - you can PM me if you prefer.

    Mark

  14. #26
    New Member
    Points: 81, Level: 1
    Level completed: 31%, Points required for next Level: 69
    Overall activity: 3.0%
    Achievements:
    New Achievement!7 days registeredTagger Second Class

    Join Date
    Apr 2014
    Posts
    4
    Points
    81
    Level
    1
    Thanks
    3
    Thanked 1 Time in 1 Post
    Rep Power
    0
    I emailed Tim Cook's office Saturday, they just called me and will progress with Phillips.

    Philips shame on you! I posted this in a thread, with my email message to Apple and his address. You deleted it. This is not an appropriate way to do business, and, like this delay, reflects poorly.

    I can safely say that I will never again purchase another Philips product.

  15. #27
    New Member
    Points: 71, Level: 1
    Level completed: 21%, Points required for next Level: 79
    Overall activity: 0%
    Achievements:
    New Achievement!7 days registered

    Join Date
    Apr 2014
    Posts
    2
    Points
    71
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Dear Rafal,

    Could you please UPDATE us as you said?
    Thank you

  16. #28
    New Member
    Points: 73, Level: 1
    Level completed: 23%, Points required for next Level: 77
    Overall activity: 0%
    Achievements:
    New Achievement!7 days registered

    Join Date
    Apr 2014
    Posts
    2
    Points
    73
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I am another dissatisfied customer requesting an urgent update. When can we expect this please?

  17. #29
    New Member
    Points: 66, Level: 1
    Level completed: 16%, Points required for next Level: 84
    Overall activity: 3.0%
    Achievements:
    New Achievement!7 days registered

    Join Date
    May 2014
    Posts
    2
    Points
    66
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I too , am not happy about this situation! I have two cameras that are at this point worthless to me! We need an update ASAP!

  18. #30
    Bronze Member
    Points: 922, Level: 7
    Level completed: 86%, Points required for next Level: 28
    Overall activity: 20.0%
    Achievements:
    New Achievement!500 Experience Points1 year registered

    Join Date
    Jun 2013
    Posts
    10
    Points
    922
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Now exactly middle of May, so even the frustratingly delayed date of early May has well passed without the promised update to fix the Dropbox compatibility issue. It begs the question - what resources are being put to sort it out?

    Without this ability to record and save videos the camera is totally useless as any sort of security device. It is in my experience rather limited as such in any case. I don't know how it works but recordings are made (I should say were being made) from up to 15 seconds before a movement is detected and do not continue for more than 30 seconds even if movement continues. I have never been able to get an explanation for this or any help in adjusting it.
    Last edited by jloolj; 05-15-2014 at 04:04 PM.

Page 2 of 4 FirstFirst 1234 LastLast

Similar Topics

  1. Insight account cannot connect to dropbox
    By arahjan in forum Apps: In.Sight Wireless Monitor and In.Sight App
    Replies: 3
    Last Post: 02-13-2014, 01:42 PM
  2. DCM3175/12 stopped working
    By bennyjonasson in forum Sound: Mini/Micro Audio System Product Support
    Replies: 1
    Last Post: 07-29-2013, 02:52 PM
  3. WAS7500/05 Stopped Working
    By jsugrue in forum Sound: Other Wireless Audio Models
    Replies: 4
    Last Post: 04-09-2013, 10:09 AM
  4. M100 / Dropbox problem
    By sghans in forum Apps: App-Enabled Accessories
    Replies: 1
    Last Post: 01-18-2013, 09:02 AM
  5. Sound has stopped working
    By cybertalis in forum Sound: Other Wireless Audio Models
    Replies: 1
    Last Post: 08-04-2012, 02:40 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •