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  1. #1
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    Unhappy DS9000/12 Doesn't recognize iPad anymore

    Hi, our DS9000 doesn't recognize the iPad or iPhone anymore. So no charging and no music. Is this a service issue?
    Thanks, Nick

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    Dear Nicklee,

    Thank you for the post. Can you please provide more information? Which iOS version do you have installed on your iPad/iPhone? Have you rebooted both devices?

    Can you try to reconnect the power of the docking speaker and unplug the power cord of the docking speaker and connect that again?

    Thank you.

    Kind regards,
    Philips Moderation Team

  3. #3
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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we may close the topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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