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  1. #1
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    Thumbs up Experience thread - FW v3.7.0.1 (3.07) - for 50x8 - 2013

    Hi all,

    The new FW is live. For technical feedback (positive and negative points) please post here:
    http://philips.to/QnnX3y

    This thread is mainly for details and discussions.

    This FW is applicable to EU models only.

    IMPORTANT:
    After upgrading your TV, it is necessary to perform a "cold start". This means that, after the TV is running again (after the update), shut down the TV, wait 1 minute (till all components are shut down), and unplug the TV from the mains (pull power cord) for 2 minutes before starting again.


    Changelog:

    TPM1013E_003.007.000.001 (Date published: 2014-04-10)
    • Issue fix: (French) Sets blocked, frequently on BFM and M6.
    • Issue fix: Picture is cut off when playing video clips from USB.
    • Issue fix: (Russian) Capital letter issue.
    • Issue fix: Security on SmartTV set.


    TPM1013E_003.005.000.001 (Date published: 2014-03-10)
    • Issue fix: In HBBTV the volume bar do no show, but can adjust volume.
    • Issue fix: The volume indicator is not displayed, but can adjust volume.
    • Issue fix: VoD buffers & stops playback in TPM10 (maxdome and watchever).
    • Issue fix: (DE) Skype menus in wrong language since 3.1.0.1.
    • Issue fix: (DACH) Unicable is not working well.
    • Issue fix: (Ukraine) TV cannot recode channel both in DVB-T2 and in cable TV.
    • Issue fix: (Ukraine) cannot type “space” symbol from on-screen keyboard in SmartTV mode.
    • Issue fix: (Ukrainian and Russian) Language in Smart TV, input of capital letters are not correct.
    • Issue fix: TV will hang up when entering Hbb TV menu.
    • Issue fix: Repetitive OSD "channel-update is available in std.-by".
    • Issue fix: T2 channel no sound output.


    TPM1013E_003.002.000.001 (Date published: 2014-02-12)
    • [NetTV apps] TV hang-up after video playback in MEGOGO apps.
    • Issue fix: Duplicate channels detection on DVB-T.
    • Issue fix: Subtitles in Netflix are unreadable.
    • Issue fix: (Russia) DVB_T2 reception failed.
    • Issue fix: (Spain) When the customer watching TV, he/she gets the message to enter pin code.
    • Issue fix: (Ukraine) viewing of .JPG pictures from USB issue. Some pictures in .JPG format cannot be viewed correctly on TV screen.


    TPM1013E_003.001.000.001 (Date published: 2013-12-12)
    • Sami Subtitle [SF Anytime app]: Sami subtitles are not displayed during movie playback.
    • No video when playback MPEG-DASH clear content but audio is heard.
    • Implement NetTV library V2.08.
    • Ziggo E-sticker icon update.
    • Issue fix: TV not waking up from standby when setting a PVR.
    • Issue fix: DVB-S/ set does return to last program status after stand by.
    • Issue fix: TV boots up with no picture, only audio, when switched on from lounge light.
    • Issue fix: SmartTV hangs after 5-10 sec rewinding.
    • Issue fix: Russian Cyrillic “абвг” letters isn't working in SMART TV Internet browser.


    TPM1013E_003.000.000.001 (Date published: 2013-10-14)
    • Implemented NetTV library V2.05.
    • Synchronized Ziggo(VOD) certification solution.
    • Added Telenet broadcast certification: When a channel scan is performed from the TV menu, no digital channels are found when the parameters are not reset.
    • Fine-tune Miracast function with Samsung S4 and LG Nexus mobile phone.
    • Feature implementation: YTLB V4, HBBTV, MyRemote (without recording function), Multiroom function.


    TPM1013E_002.030.000.001 (Date published: 2013-10-02)
    • Added NetTV library V1.05.2 for solution of Germany/Turkey Smart TV reboot issue in DVB-S input.
    • Solution for 55PFL4908H in which 3D is not working correctly.


    TPM1013E_002.025.000.001 (Date published: 2013-08-07)
    • Fixed Belgium missing DTV channel issue.
    • Slovenia -DVB-T scan with country SLOVENIA: DVB-T channels are located from program number 800+.
    • PQ/Panel data update.
    • Canal Digital certification award and e-sticker enabled.
    • Update Slovenia language translation.
    • Skype no function after SW V2.023 upgrade via autorun.upg.
    • Backlight dimming modification for TXT subtitle.
    • PQ/Panel data update.
    • Issue fix: Unity media certification logo is shown for Country Netherlands instead of UPC certification logo.
    • Issue fix: Analogue channels inside additional settings for DVB-T scan, country Slovenia, should be OFF by default.
    • Issue fix: A HELP menu »?« – electronic user manual – database is empty/nothing is shown on the screen.
    • Issue fix: OSD keyboard should appear in local languages (see Done, Hide, Backspace,…).
    • Issue fix: DLNA server error message: See below. This is not true. All other connected devices can play all content.
    • Add Telenet broadcast certification: DVB-C CAM menu does not allow confirmation of entered.
    • Add Telenet broadcast certification: Fix No network ID can be entered when starting a channel.
    • NetTV library 1.05 implementation.
    • PQ/Panel data update.
    • One PQ for H/T/K model.
    • 4900 model uses 4500 e-DFU (450012125202).
    • Hebrew language implementation.
    • IP Push : Update UI translation for Germany request (IP push and SW USB upgrade).
    • E-sticker update.
    • Field issue: Error 500 while opening IP EPG.
    • Field Issue : [Ziggo]Pin Pop Up is displayed when exiting VOD or inserting CAM or channel switching.
    • Field issue: Network Data Update YES/NO issue.
    • Field issue: Loading of SmartTV portal during 6am update.
    • Field issue: No signal when connect to special STB (Turkey).
    • Field issue: Broadcast EPG DVB-S: First program cannot be selected.
    • Field Issue : Update UI translation for Germany request (DivX UI in Content browser).
    • Service issue: TV cannot dump update.html to NTFS USB.
    • Service issue: RDM issue[IPM-86700].
    • Service issue: IP upgrade sometimes failed.
    • NetTV App improvement - Wuaki TV app issue.
    • Skype kit 4.5 implementation.
    • BBC iplayer certification.


    TPM1013E_002.021.000.001 (Date published: 2013-05-22)
    • Introduction of new product ranges (22” and 24” series).
    • Improvement on WiFi connection.
    • Improvement on 3D video. (Only applicable to 3D models).
    • Virtual keyboard is removed after access Smart TV.
    • Updated onscreen help content.
    • Updated predefined channel list for Austria.
    • Corrected OSD errors for Portuguese language.
    • Added translations for software upgrade EULA (End User License Agreement).
    Forum Mod

  2. #2
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    Hi,

    I have a a Philips TV model 50PFL5008K/12.

    This is my second update after the one from last month. It seems it gets worse each time. Previous version had a bug at TV wake up from standby. Statistically, 1 time out of 3 it didn't wake up and I had to unplug the tv from mains.

    With this one it is a bigger nightmare. Changing the channels takes 5 seconds minimum. If I'm out of luck, the tv is stuck and there is no other way but to unplug it again.

    I am waiting for a resolution of this or an older more stable SW version.

    BR,
    Adrian

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    No chance DaDiro for any resonable fixes, Philips guys just give a shit on customers. In next version they will change font color in russian version and some security issue in Burkina Faso soft. I'm disapointed and will never ever buy Philps.

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    you really need to give away the source
    as a programmer i need to say your programmer stuff should write games for 3y old kids
    this is all a joke !

    using 47PFL5008K/12 fw 3.07
    just the most important things that shouldn't go wrong but did BIG TIME
    - switching channels laggy as hell
    - smart tv sometimes not recognizing that internet is ok
    - smart tv laggy beyond hell
    - 3D options should be available ALL THE TIME !!!

    i always try new fw but always going back to 002.030.000.001 as it's the most usable (not enyojable)

    TIP FOR ALL: always download new version and have a backup as you may never know when philips does bad firmware (till now always) and you CAN flash to lower version, just don't know why philips doesn't give all firmwares public so user can decide

    Philips - Ina any feedback on that?

    sorry for atitude, but hey philips has worse atitude to us (read all above...)

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    DaDiRo (05-05-2014)

  6. #5
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    Hello again,

    I believe I found the problem. It seems this new firmware version has a very big bug. If there is a USB memory device (HDD, memory stick, etc.) all TV functions are delayed, it's very laggy and there are some different side-effects like:
    - slow channel change;
    - slow reaction to any command;
    - after several commands like fast channel change the tv is stuck (is missing just the blue screen );
    - if you want to power off the TV, there is a big chance not to shut down completely;
    - even after unplug/plug it back, it is still stuck and needs a command like channel change to come back to life;
    - if I programmed it to record a tv show, it starts, but it never ends the recording;
    - more, the only way to stop it is to unplug it from source and wait at least a minute, after that, the recording is visible on the HDD, but it can't be played.

    Anyway, I tried with several HDDs and the result is the same. Once the HDD is disconnected, the TV works perfectly fine.
    I am very disappointed by your firmware updates, frankly, I am trying a feeling of disappointment in Philips in general and in this TV in particular.

    It would be great to have access to older versions just to be able to have a stable one until the bugs are fixed.

    On the other hand, I see there is no official response at my first post, so I start to believe there is no interest in resolving this issue. You can simply do you job to post about a new firmware version and start a new tread once a month, but show no interest in the real issues that annoy the final users.

    Sorry, but this is my feeling about this forum!

    Hope to have some feedback soon, maybe before the next firmware release!

    Cheers!

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    loekf (05-11-2014)

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    I bought a 42pfl5008M/08, with the firm he had, was a marvel 2:00 ... fast, I updated to the latest version, slow and crashes almost always, the remote control does not respond I have to disconnect the power plug. Can I go back? that's the risk? where can I find the firm that had just purchased? thanks

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    @DaDiRo

    I have the same experience. I got sick of the slow response and start up. I removed my external HDD, which is there for time shift recording. Result ?

    - TV starts up in 5 seconds versus 30-60 seconds with a HDD attached
    - ALWAYS responds to remote control commands immediately
    - UI is much faster

    BIG RED CARD for the Philips SW engineers or whoever that may be.

    An external USB mass storage device definitely has a huge impact on the software performance.

    EDIT: My TV is a 42PFL5038

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    DaDiRo (05-13-2014)

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    I have the 50pfl5008 and cannot get ambilight to work correctly.

    It works when the tv is off and I just use the ambilight for mood. But when I turn on the TV, it goes off after about 30 seconds. Nothing I can do will bring it back.

    The tv has been reset several times, updated to this firmware, and been disconnected from the mains over night. Is my less then a week old tv defect?

    Also, the default picture settings must be some of the worst ones I've ever seen. Never needed to adjust so much as I must with this tv. Other than that I love the picture-quality and the 3D is really good.

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    @loekf

    I also disconnected the HDD. The real issue is that I can't record any TV show I can't watch at the moment it is broadcasted. I can cope with no having the HDD connected all the time. It's useful when I'm not around to use the TV. It would be great to keep it always connected, but it would be a great start point.

    Cheers!

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    I had no big problems with new software, I tried to use TV (32pfl5008k) with HDD connected and had no difference in the TV behaviour when it is without HDD. (HDD is not for recording, it is external storage with movies, pic.. etc). Also had no problem with ambilight, it works fine.

    Positive:
    volume bar is working continously on SMART TV (increasing/decreasing when you hold the button).

    Negative:
    SMART TV is showing 2 hours more than real time?
    If HDD or USB drive is connected, when you start TV after few seconds of TV program showing it goes on USB
    mode. This should be triggered only if there is firmware on USB. Otherwise, you should choose USB from source
    menu, in case you need it.

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    @vesko78

    In order to use a HDD for recording, it needs to be formatted by TV.
    So, maybe there is behavior difference between these two scenarios.

    If you have the chance and/or the possibility to check it, please do. Hope that if it this happens to more than 2 or 3 of us, they will do something about it.

    Cheers!

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    tv 42pfl5008m/08
    italy

    interactive functions will not activate why? I mean functions mhp (red button), there is an update to this problem?

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    Quote Originally Posted by DaDiRo View Post
    @vesko78
    If you have the chance and/or the possibility to check it, please do.
    Cheers!
    Unfortunatelly I am not in a position to do it, sorry.

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    tv 42pfl5008m/08
    Italy

    please please please! functions activated mhp on tv channels! do not work on any TV channel, and there is no menu options ... do something ... an update please! thank you ...

  18. #15
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    The new FW is now live

    This thread is now closed.
    For feedback on the new FW please use the following threads:

    Experience thread:
    32x8: http://philips.to/1nu8eMP
    42x8/44x8/45x8/49x8: http://philips.to/1op1dPn
    50x8: http://philips.to/1kjW88p

    Technical Feedback thread:
    http://philips.to/Rwg8c7
    Forum Mod

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