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    Question Simple share does not work in my iphone

    I have a LCD TV model 42PFL7007G/77 that I bought in Argentina.
    I downloaded the latest available firmware using the TV (Through the internet connection).

    I downloaded the latest "My remote" application into my Iphone 4.
    I can use the remote control functions but the "SimpleShare" function does not work.
    I followed the instruction in order to activate "Jointspace" but it does not work.

    Can you please tell me if simpleshare is available in my TV? In affirmative case, what I should do to get it working?

    Kind regards
    Pablo

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    Philips - Ina's Avatar
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    Quote Originally Posted by Pablitog View Post
    I have a LCD TV model 42PFL7007G/77 that I bought in Argentina.
    I downloaded the latest available firmware using the TV (Through the internet connection).

    I downloaded the latest "My remote" application into my Iphone 4.
    I can use the remote control functions but the "SimpleShare" function does not work.
    I followed the instruction in order to activate "Jointspace" but it does not work.

    Can you please tell me if simpleshare is available in my TV? In affirmative case, what I should do to get it working?

    Kind regards
    Pablo

    Hi Pablo.

    This forum mostly deals with EU TV models. Because your TV is a non-EU model it's a little difficult for us to give you accurate information, especially regarding compatibility questions such as the one you raise.

    What I would advise in your case is to ensure the TV is up to date with the latest software. You can find the software version of your TV here:
    HOME > [Setup] > [Software settings] > [Current software info]

    Check that it is the latest version 1.5.10. If not you can find this version on our support page with the installation instructions here:
    http://philips.to/1muq94t

    If you are still experiencing issues I would advise you to contact your local customer service team who can advise you more precisely regarding your TVs SimplyShare compatibility:

    http://www.support.philips.com/suppo..._selector.jsp?
    Select your country and preferred language, then Contact.

    Best regards,
    Ina
    Forum Mod

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