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    SHB6017 earphones not turning on

    Greetings. A couple days ago I used my SHB6017 earphones during a run. Afterwards I washed them using running cold water and wiped them using a towel, as I have been doing 3-4 times a week for the month I've had them. Today I noticed I can't turn them on by pressing the power button. If I connect them to my computer using the provided USB cable the indicator light blinks red twice, stays on (while charging, I assume) for a few minutes (probably because I charged them prior to the last effective use I just mentioned) and then goes off. I didn't drop the earphones. Any ideas on what the cause for this problem may be? Thanks in advance.

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    Dear manRebollo,

    Thank you for the post on the forum. In this case, I would strongly recommend you to visit your local shop/dealer and they will be able to assist you further with the repair or exchange of the device.

    Kind regards,
    Philips Moderation Team

  3. The Following User Says Thank You to Philips - Sarka For This Useful Post:

    manRebollo (04-24-2014)

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    Thank you for your reply, Sarka. Today I tried to turn on the earphones out of habit, and they are working! I am guessing some moisture was present under the power button by the time of my first post, and has since dried off. Probably using a damp cloth will be better for cleaning them from now on.

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    Philips - Sarka (04-24-2014)

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