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  1. #1
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    7008 restart himself randomly, hdmi problems

    I have big problems with tv 7008 model that cost more than 2k$... In the forum I can see only another people with same problems that wait for fixing in firmwares?!! Now I understand what service level philips prepared for the buyers - patches and tests firmwares on customers home's environment. Once I already returned my tv to local lab, they done something, but the problems still, even recognized many hdmi incompatibilities after that. And this is SOFTWARE problem. No matter how perfect panel will be, if it not managed by !!!debugged!!!! software - it is technical garbage.
    Now I sure that I don't want this tv, and philips's "smart tv" specially. I'll ask for refund because some of mentioned features not work clear and stable.... And it is harmful for nervous.
    And as I see on the forum - if will be final solution - not so fast, 1 year was enough for fixing all.... Last firmware was just days ago - QF2EU-0.179.70.0_bld1a - still restarts, too much hdmi/hdcp problems with well worked with hdmi devices like android sticks and phones (itv tell me that galaxy s4 not support hdcp), be sure that I use good 1.4 certified cable and tested with different devices.
    Otherwise you have some trick to make this workable.

    Regards

  2. #2
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    my tv restart himself

    and there are hdcp and hdmi incompatibilities.
    how to solve this?

  3. #3
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    Hi proces,

    Could you please confirm your full model number?

    Also the software version you mention is not a valid version for an EU TV. Please double check this.

    Could you please elaborate a little on what specific issues you are experiencing with HDMI incompatibility? What devices are you trying to connect?

    Any detailed information you can provide would be helpful.

    Best regards,
    Ina
    Forum Mod

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