Results 1 to 3 of 3
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 14, Level: 1
    Level completed: 27%, Points required for next Level: 36
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Apr 2014
    Posts
    1
    Points
    14
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    HTS5593/12 Software Update Falis

    I have HTS5593/12 and have attempted several times to update the software. Current version is 1.50.00. I have downloaded the files to my USB but when I browse the USB on the HTS I can see the UPG folder but it says it has no content even though the files are there when I put the USB in my computer.

    When I try to update the software vis the USB it searches for an update but then comes up with "Upgrade software failed verification. Insert the correct software".

    My HTS is not working at the moment - it says "No Disc" no matter what disc I try in it, DVD or Blu Ray. It has been working fine for many months - this has just started in the last few days.

    Please help as this is really frustrating me.

    Thank you in advance.

  2. #2
    Diamond Member
    Points: 70,209, Level: 82
    Level completed: 27%, Points required for next Level: 1,241
    Overall activity: 70.0%
    Achievements:
    Recommendation Second ClassTagger First ClassOverdrive1000 Experience PointsNew Achievement!
    Awards:
    Posting Award

    Join Date
    Oct 2010
    Location
    Toengel's Philips Blog
    Posts
    6,698
    Points
    70,209
    Level
    82
    Thanks
    198
    Thanked 282 Times in 253 Posts
    Rep Power
    12
    Hi,

    if you device serial number is PT2Axxxxxxxxxx, please proceed to go HTS5563M2, HTS5583M2 or HTS5593M2 product page for device firmware upgrade

    Toengel@Alex

  3. #3
    Administrator
    Points: 13,987, Level: 35
    Level completed: 91%, Points required for next Level: 63
    Overall activity: 100.0%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Katerina's Avatar
    Join Date
    Jun 2015
    Posts
    5,223
    Points
    13,987
    Level
    35
    Thanks
    10
    Thanked 56 Times in 56 Posts
    Rep Power
    10
    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina
    Last edited by Philips - Katerina; 08-12-2015 at 07:16 PM.

Similar Topics

  1. Software update
    By Blondy in forum Sound: DS8000- and DS9000-series
    Replies: 3
    Last Post: 08-24-2015, 07:48 AM
  2. software update
    By Moad in forum TV: Software 2013 models and older
    Replies: 2
    Last Post: 03-10-2014, 03:54 PM
  3. Software update
    By lorenthsson in forum Smart TV: Apps
    Replies: 0
    Last Post: 01-08-2014, 07:35 PM
  4. New Software Update for NP3300
    By Philips - Andrea in forum Sound: Streamium NP Series (NP3900|NP3700|NP3500|NP3300|NP2900)
    Replies: 0
    Last Post: 11-24-2011, 10:28 AM
  5. Software update HTS9520
    By vgerwen in forum Smart TV: Apps
    Replies: 3
    Last Post: 02-09-2011, 10:19 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •