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  1. #1
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    Go-gear only on shuffle - HELP!

    Hi, I have a 2011 model of the Go-Gear Vibe for which I am using the Songbird s/ware. I'm not very tech minded, but after some helpful advice from the Philips support guys I was building up a nice amount of individually selected playlists (having already upload my CDs). Made a new playlist yesterday, gave it a title then tried to click and drag it on the Go Gear. After 4 attempts gave up and - stupidly - tried messing about with the software. Result is, playlist still on computer with all correct tracks, playlist still listed on the MP3 player but now are empty of any music and ALL the music on the player has moved itself to "all songs" , in other word, I can hear them all but it's a shuffle and I don't know how to get them back to tjheir relevant playlists, not do the Philips guys. Anyone have any ideas?

  2. #2
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    Philips - Sarka's Avatar
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    Dear LuluBristol,

    Thank you for the post. Can you please send me a message with a serial number of your device?

    Thank you.

    Kind regards,
    Sarka
    Philips Moderation Team

  3. #3
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    Talking

    Dear Sarka, thanks for replying, but after a sleepless night this morning I pulled up the Songbird software on the computer, deleted all playlists shown under 'Devices', and then, with the MP3 player plugged in, re-installed them all and - hey - it's now back to where it was! So thanks for trying to help but I seem to have solved it. Am NEVER going to try anything clever with this software again.

    Many thanks

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    Philips - Sarka (05-16-2014)

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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we have closed this topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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