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  1. #1
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    Angry 42PFL5007D/30 Firmware bugs (Continue)

    WTF!

    After totally a year, the problem sill not have any improvement and the post was closed with the reason 'Useless rant, no information content'! (http://www.supportforum.philips.com/...-Firmware-bugs)

    I can't imagine that the customer service of Philips is extremely shit just like this!

    The original thread was posted on 15 FEB 2013. However, today is 14 JUN 2014, and none of any issues listed within that post has been fixed successfully!

    Philips, please don't make me to ask peoples "Don't buy Philips' product, especially Philips TV" while I visit electronic store every time. Please really help about these cases.

    In fact, the firmware may create within China. If you guy think difficult to communicate with them, I can help to send them an E-mail in Chinese, and being the tester for them afterwards. The aim is just I really want to solve the problem.

    Whatever you guy do or do not want to solve my problem, please let me know and I will know the what next of my TV.

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    My subtitles are strange, green and red. The store (JOHN LEWIS) has sent a technician to fix them. But they are still the same. Any ideas?

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    Quote Originally Posted by merseygirl View Post
    My subtitles are strange, green and red. The store (JOHN LEWIS) has sent a technician to fix them. But they are still the same. Any ideas?
    Do your subtitles look anything like the problem I'm seeing on my 2013 6xx8 TV? See problem #2 in this 'TV gone evil' post If so, then it is almost certainly a software problem and no replacing of parts will fix this...

    After reading this topic I'm beginning to wonder if Philips / TPVision actually fix any bugs...

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