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  1. #1
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    shoqbox not working unless plugged in

    I just picked up a shoqbox. It works fine if it's plugged in but as soon as it's unplugged it dies. The Charging light comes on for one cycle of flashing then goes off indicating the battery is full. Is it defective?

  2. #2
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    Dear splat10,

    Thank you for the post on the forum. Can you please confirm that the first charging cycle has been done and led shows battery's full?

    Kind regards,
    Sarka
    Philips Moderation Team

  3. #3
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    it was plugged in for several hours. The LED is OFF while plugged in. It's almost like the battery is not wired in. I'm returning it.

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    Hello,

    Yes, in this case I would suggest to contact a dealer and ask for exchange or return of the product.

    Kind regards,
    Sarka

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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we have closed this topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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