EPG Down?

[smart]

Hello,

I can't access OnlineTV and the IP-EPG at the moment. All other NetTV Applications and NetTV itself are available. Looking at the server status page, it shows all green.

Is this hosted seperate or is this a not server related problem?
Do others experience the same?

This is in germany with 42PFL7695K/02. Internet connection and other NetTV Apps are working.

Greets

[smart]

I see a white screen with "Service Unavailable".

[Toengel]

Hi,

I also see only a white screen - and my TV does not show anything when I start Net TV...

Toengel@Alex

[StefanTV]

Hi,

I also see only a white screen - and my TV does not show anything when I start Net TV...

Toengel@Alex

Same problem here. I even had to turn off my TV to recover from the white and black screens.
Annoying...

Location: The Netherlands

[Erikrijnders]

Same problem here. I even had to turn off my TV to recover from the white and black screens.
Annoying...

Location: The Netherlands

I hope Philips us fixing the IP-EPG with DVB-C in the Netherlands right now, or else I am very disappointed.

[Union]

Same Problem here with my 9705K/2 and BDP8000!

Location: Germany

[Philips]

Hi all,

EPG problem has been fixed.
If you still encounter this white & black screen EPG screens, please feedback.

[smart]

Works now again on my side.

[whswede]

Hi all,

EPG problem has been fixed.
If you still encounter this white & black screen EPG screens, please feedback.

I just installed my tv and it will not display any EPG. Either it says "connecting" forever (waited over an hour) or I get authorization error 401 or something like that. I live in Sweden. Use DVB-T. EPG via DVB-t works fine...
I have tried wireless and wired connection and also tried to disable firewall completely.

[Toengel]

Hi,

please check, if you have the latest firmware installed (what TV do you have exactly?).

Toengel@Alex

[franzbrandi]

I just installed my tv and it will not display any EPG. Either it says "connecting" forever (waited over an hour) or I get authorization error 401 or something like that. I live in Sweden. Use DVB-T. EPG via DVB-t works fine...
I have tried wireless and wired connection and also tried to disable firewall completely.

Exactly the same for me. I'm from Italy. NetTV works fine, IP-EPG not, it tries connecting, sometimes I get "unauthorized (401)" error, sometimes I get "The EPG is due to an upgrade temporarily unavailable". The problem is that is not temporarily... it's permanent
32PFL7606M/08 with latest firmware available installed

[franzbrandi]

Exactly the same for me. I'm from Italy. NetTV works fine, IP-EPG not, it tries connecting, sometimes I get "unauthorized (401)" error, sometimes I get "The EPG is due to an upgrade temporarily unavailable". The problem is that is not temporarily... it's permanent
32PFL7606M/08 with latest firmware available installed

Now it works again after a lot of time of service not working. Incredible, just a few minutes after I wrote this reply!

[bluevoice]

IP-EPG is not working again. I want to watch a recording, but as the screen keeps staying black I can't. This is painfully dissapointing.

[kmkota]

Hello,

I can't access OnlineTV and the IP-EPG at the moment. All other NetTV Applications and NetTV itself are available. Looking at the server status page, it shows all green.

Is this hosted seperate or is this a not server related problem?
Do others experience the same?

Internet connection and other NetTV Apps are working.

Same problems as described above in addition black and white screens + "server error 401".
Model: 42PDL7906T/12, location: Finland

Very annoying!

[ardbeg42]

Black Screen yesterday (germany, 10 pm) -- work this morgning, 10 am, an hour later -black screen.
Same tonight.
Smart TV works fine and quickly. Internet connection working and stable.

Annoying - and not recommendable. ---