Hi bluevoice,

Sorry, it’s a hardware change. So we cannot fix this remotely.
We are presenting our new 2013 TV’s on CES today. We have already started to develop our 2014 TV range. Every year our TV’s are getting Smarter. You can’t claim the functionality of new TV’s in your current TV.
In 2012 we had an uptime performance of IP-EPG better than 99.9%
We try to do better this year.