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Topic: Serial number

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    Red face Serial number

    Hello,
    yesterday i spoke with a service representative in order to fix a problem i got; during the conversation he told me about a command in order to find the TV serial number to be used in registration: there is 2 ways: one is to check the label in the back of the TV, the second one is using a menu on the TV in order to reach 2 submenus csm1 and csm2, may you help me in this activity, please?
    Thanks for your attention, kind regards,
    Massimo Cosa

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    Philips - Ina's Avatar
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    Quote Originally Posted by maxcosa View Post
    Hello,
    yesterday i spoke with a service representative in order to fix a problem i got; during the conversation he told me about a command in order to find the TV serial number to be used in registration: there is 2 ways: one is to check the label in the back of the TV, the second one is using a menu on the TV in order to reach 2 submenus csm1 and csm2, may you help me in this activity, please?
    Thanks for your attention, kind regards,
    Massimo Cosa

    Hi Massimo.

    You can access the CSM the following way:

    - Switch TV to TV source.

    - On the remote control enter 1 2 3 6 5 4 in rapid succession

    - The CSM will appear shortly

    Use the arrow up/down buttons to navigate the pages.
    To exit the CSM, use the Back, Home or Return button on your remote control.

    Best regards,
    Ina
    Forum Mod

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