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  1. #1
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    Question Can't update Software for HTS 5580/12

    Greetings,

    i just tried to update my software for the HTS5580/12 (serial number starts with PT1A1).

    My current Software version is 48.07, so shouldn't i be able to use the v56 update that is linked at your website ?

    http://www.p4c.philips.com/cgi-bin/d...Link_Software#

    PS: both network and usb update state that there isnt a valid update at all.

    Thx in advance,
    Neferath

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    Dear Neferath,

    Thanks for the post. Can you please let me know where did you purchase your HTS?

    Kind regards,

    Sarka
    Philips Moderation Team

  3. #3
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    Hi and thx for your response.

    I bought it back in december 2012 at Euronics XXL / Germany.

  4. #4
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    Thank you for information. Have you tried to update a software version before (not necessarily v56)?

  5. #5
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    No, the device was sold with SW version 48.07 installed.

  6. #6
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    Hi,

    please rename the folder UPG_All to UPG_ALL and try again...

    Toengel@Alex

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    I tried it with UPG, UPG_All and UPG_ALL but to no avail.

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    Hi,

    what's happening, if you use a small USB stick which is formatted with FAT (not NTFS).

    Toengel@Alex

  9. The Following User Says Thank You to Toengel For This Useful Post:

    Neferath (05-21-2014)

  10. #9
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    The FAT32 filesystem solved the problem.

    Many thx !

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    Toengel (05-21-2014)

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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we have closed this topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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