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  1. #1
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    Deezer stopped working with AirStudio+

    Hi,

    I can't get Deezer working with AirStudio+. The AirStudio+ interface displays my playlist, but when selecting a title to play there is an error message. I can run Deezer from all my other devices. I can also play other sources through AirStudio+ on my Philips AW5000.
    Has anybody an idea how to help? Many thanks.

  2. #2
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    Hello hasen0815,

    Thank you for the posting on the forum.

    Have you tried to reset the power (unplug and plug the power cable)? Also, can you connect via TuneIn?

    Thank you for information.

    Kind regards,
    Philips Moderation Team

  3. #3
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    Hello,
    Thank you for the quick answer.
    Yes, I tried to unplug and replug. Yes, TuneIn works, as did the possibility to play music from my phone. I tried an iPhone and an Android phone, both behaved the same. I did not try Spotify as I don't hold an account. I also tried to re-enter all the information for the wifi network, and I tried an ethernet connection. Nothing changed, I could not play a title from Deezer (but I could see my playlists). Deezer worked fine on other devices. I also tried to ping the AW5000 and it answered correctly. I verified the network connection and firewalls, no problems. In the end I went to bed and tried again the next morning. No change, it still didn't work. But when I came home from work (so after a period where I have done nothing), it worked again. Mysterious to me.
    Best regards

  4. #4
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    Hi hasen0815,

    Thank you for update. So, the issue was solved and Deezer works again?

    Kind regards,
    Sarka

  5. #5
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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we have closed this topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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