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    Blank screen after software update on 32PFL4508G/77

    I tried a software update.
    Now the screen is blank (black, but on)
    There is sound, controls work ok, I can change channels, acces menu, use MyRemote control from iPad, etc.
    Everything works ok, except the screen is blank (no image, no GUI)
    When I change FORMAT from control it does a soft blink (it is clearly on, but not showing anything).
    It seems to be a software problem.

    Any way to reset it to factory defaults?

    Model: 32PFL4508G/77

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    Quote Originally Posted by Telex View Post
    I tried a software update.
    Now the screen is blank (black, but on)
    There is sound, controls work ok, I can change channels, acces menu, use MyRemote control from iPad, etc.
    Everything works ok, except the screen is blank (no image, no GUI)
    When I change FORMAT from control it does a soft blink (it is clearly on, but not showing anything).
    It seems to be a software problem.

    Any way to reset it to factory defaults?

    Model: 32PFL4508G/77

    Hi Telex,

    If I understand you correct you don't have picture on TV source, but in all menus you do have picture?

    This could simply be a case of reinstalling your channels in this case.

    HOME > [Setup] > [Search for channels] > [Reinstall channels]
    Follow the instructions on screen in accordance with your broadcast provider.

    If you chose to reinstall the TV completely you can do so like this:

    HOME > [Setup] > [TV settings] > [General settings] > [Reinstall TV]
    The TV will reboot and guide you through the initial setup process again.

    If this does not resolve your issue or you encounter any difficulties with the above, please contact your local customer service team for assistance:
    http://www.support.philips.com/suppo..._selector.jsp?

    Select your country and preferred language, then Contact.

    Best regards,
    Ina
    Forum Mod

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