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  1. #1
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    Angry ARD Livestream on 8008

    Hello,

    I have an 8008 TV with the latest Firmware updated today (QF2EU-0.173.52.0) but I cannot access the Live Stream from ARD - if I go online with my laptop -> http://live.daserste.de/de/index.html#programm - everything is fine but I cannot access this with my TV? If I manually enter the URL I just get an error - Auf Ihrem Geraet ist ein direktes abspielen des Videos nicht moeglich (on your equipment direct playing of this video is not possible).

    I am getting extremely angry with Philips - I can't watch a Live Stream, you refuse to allow Amazon to provide their Video service - this is definitely the first and LAST Philips TV I will EVER buy.....

    Sort this please....

    Regards

  2. #2
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    Philips - Ina's Avatar
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    Quote Originally Posted by AnjaW View Post
    Hello,

    I have an 8008 TV with the latest Firmware updated today (QF2EU-0.173.52.0) but I cannot access the Live Stream from ARD - if I go online with my laptop -> http://live.daserste.de/de/index.html#programm - everything is fine but I cannot access this with my TV? If I manually enter the URL I just get an error - Auf Ihrem Geraet ist ein direktes abspielen des Videos nicht moeglich (on your equipment direct playing of this video is not possible).

    I am getting extremely angry with Philips - I can't watch a Live Stream, you refuse to allow Amazon to provide their Video service - this is definitely the first and LAST Philips TV I will EVER buy.....

    Sort this please....

    Regards

    Hi AnjaW.

    Your TV does not support plugin based video playback via the SmartTV browser for internet security reasons.
    Since the ARD website requires the HD Video plugin to be installed, their service will not work on your TV.
    However, it does support the newer HTML5 protocol instead.

    For video playback to work via the Browser the websites need to be in HTML5. Please contact the content providers for information about their website content directly.

    In regards to Amazon video service, please do let us know what you mean by "you refuse to allow Amazon to provide their Video service", as I am quite unsure what you mean by this.

    Best regards,
    Ina
    Forum Mod

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