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  1. #1
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    My Player screen is black

    Can anyone help I attempted to update the firmware now I can do nothing with my MUSE if I plug it into my PC the PC makes a beep as it recognises that I have plugged in a USB device but nothing happens.

    I have tried a soft reset but nothing happens.

    Please can anyone help

  2. #2
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    Hi Apdimitrio

    In order to try to help you further, what is the model number on your MP3?

    Regards,
    Caroline

  3. #3
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    My MUSE Screen is blacj

    Hi Caroline,

    My model number is SA3MUS16S/02

    Regars




    Quote Originally Posted by Philips - Caroline View Post
    Hi Apdimitrio

    In order to try to help you further, what is the model number on your MP3?

    Regards,
    Caroline

  4. #4
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    My model number is SA3MUS16S/02

  5. #5
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    Hello,

    Have you used Philips Songbird for the firmware update? Are you able to restore factory settings?

    Kind regards,
    Philips Moderation Team

  6. #6
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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we may close the topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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