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  1. #1
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    Not able to use Skype with 42PUS7809

    Hi

    Did purchase Skype camera PTA317, but trying to connect to Skype with a valid account, I get a message saying "Platform Error" ("Erreur au niveau de la plateforme") and trying to connect again "Skype Error please retry.
    May I precise that the TV is perfectly connected to Internet, that the USB Camera turns blue when switching on the TV, and that I tried with about 5 different Skype accounts ...

    Thanks in advance for your help.

    Vincent

  2. #2
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    Hi,

    please install the lastest firmware 2.025 from the support website of your TV and try again.

    Toengel@Alex

  3. The Following 2 Users Say Thank You to Toengel For This Useful Post:

    Philips - Ina (06-16-2014),vincent69 (06-14-2014)

  4. #3
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    Thanks it works now. I had to download the new firmware on philips support web site, as the firmware update feature did not detect the uptdate.

    Cheers

    Vincent

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