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    No picture

    Have a Phillips 47" HD TV. Screen has started fading to black after 10 or 15 minutes of operation. Set still has sound but no picture. After turning the set off for a time and restarting the picture will come back on. However it goes off again after a few minutes. Model number is 47PFL5704D/F7. Set was purchased in July, 2010. Is there possibly a software upgrade that will correct the problem or is it potentially a board problem?
    Last edited by jsharp12; 06-15-2014 at 02:12 PM. Reason: Adding Model Number to posting.

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    Quote Originally Posted by jsharp12 View Post
    Have a Phillips 47" HD TV. Screen has started fading to black after 10 or 15 minutes of operation. Set still has sound but no picture. After turning the set off for a time and restarting the picture will come back on. However it goes off again after a few minutes. Model number is 47PFL5704D/F7. Set was purchased in July, 2010. Is there possibly a software upgrade that will correct the problem or is it potentially a board problem?

    Hi jsharp12,

    Do this happen on all sources and in the TV menus as well? If yes, then it is most likely a hardware issue and the set would therefore require service to rectify this.

    If not, please let me know under which circumstances the dimming of the screen happens.

    Best regards,
    Ina
    Forum Mod

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