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  1. #1
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    TV is switching self off - Model 60PFL8708S/12

    Hello,

    I need your help. I have a problem with my TV Model 60PFL8708S/12.
    When I am watching TV in the darkness (only Ambilight is on) and later on during the watching TV I turn my lamp or light on, the TV is switching self off.
    I tried also to anable and disable a light sensor. It has no influence and TV is still switching self off.
    What shall I do?

    Thanks in advance.

    Best regards

    Jan

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    Philips - Ina's Avatar
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    Quote Originally Posted by Ferebauer View Post
    Hello,

    I need your help. I have a problem with my TV Model 60PFL8708S/12.
    When I am watching TV in the darkness (only Ambilight is on) and later on during the watching TV I turn my lamp or light on, the TV is switching self off.
    I tried also to anable and disable a light sensor. It has no influence and TV is still switching self off.
    What shall I do?

    Thanks in advance.

    Best regards

    Jan

    Hi Jan,

    Just so I understand the situation correctly:

    When you turn on a random light/lamp in your home, your TV shuts down?

    If yes, I would be very interested to look into that. Could you please send me some information?

    I would need:
    - TV serial number
    - Current software version
    - Your country location
    - More information about the lamp and any other details you can provide about what exactly happens

    Thank you!
    Ina
    Forum Mod

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