Results 1 to 2 of 2
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    Points: 13, Level: 1
    Level completed: 25%, Points required for next Level: 37
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Jun 2014
    Posts
    2
    Points
    13
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    32PFL3938 displays coloured horizontal lines which covers almost 80% of screen

    Click image for larger version. 

Name:	IMG-20140616-WA0002.jpg 
Views:	70 
Size:	49.1 KB 
ID:	2644Hello All,

    Need your inputs and thoughts.
    I have recently bought PHILIPS LED TV and its just 25 days old. Within 2 weeks of purchase , TV started displaying a large number of horizontal lines which are covering from top to 80% of screen towards bottom. This issue is noticed while I verified with all different input sources. Sound system is giving me correct output. I have approached the customer care and really they havent paid enough attention over this issue. Any help appreClick image for larger version. 

Name:	IMG-20140616-WA0002.jpg 
Views:	70 
Size:	49.1 KB 
ID:	2644Click image for larger version. 

Name:	IMG-20140616-WA0004.jpg 
Views:	47 
Size:	62.6 KB 
ID:	2645ciated. I have attached a snap of my screen and a video.

  2. #2
    Moderator
    Points: 19,523, Level: 42
    Level completed: 64%, Points required for next Level: 327
    Overall activity: 99.9%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    3,177
    Points
    19,523
    Level
    42
    Thanks
    44
    Thanked 105 Times in 89 Posts
    Rep Power
    10
    Hi shivakumar,

    Could you please provide me with your customer service reference and country location?

    As this forum mainly deals with European models, I would like to forward your post to the appropriate customer service team to assist you, as they will be better equipped to deal with your issue.

    Best regards,
    Ina
    Forum Mod

Similar Topics

  1. Horizontal lines on retina
    By Bennes55 in forum TV: Experience and Insights
    Replies: 4
    Last Post: 07-03-2013, 10:26 AM
  2. Green horizontal lines across scrren
    By dickie2287 in forum TV: Software 2012 models
    Replies: 8
    Last Post: 06-21-2013, 03:23 PM
  3. 47PFL6007T/12 horizontal black lines across the screen
    By fletch in forum TV: Software 2012 models
    Replies: 0
    Last Post: 04-04-2013, 02:00 PM
  4. Lines across Screen Problem
    By andywhitham in forum TV: Software 2009 models (and older)
    Replies: 4
    Last Post: 03-06-2013, 08:04 PM
  5. Coloured vertical lines on Aurea LCD-screen
    By ronkefe in forum TV: Other
    Replies: 1
    Last Post: 02-18-2013, 04:48 PM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •