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  1. #1
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    Philips SHB7000 Connecting via Bluetooth to PC

    Hello,

    Just bought the Philips SHB7000, and I'm trying to connect it to my pc via bluetooth. Unfortunatly it's unable to find the drivers for the device. I am capable of connecting other bluetooth devices to my pc. I'm running windows 7. It does work with the cable, but the wireless connectivity is kind of the reason I bought the Philips SHB7000. Hoping you have the drivers for me to make it work.

    Best regards

  2. #2
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    Also, the solution offered in a different topic (http://www.supportforum.philips.com/...hlight=windows) does nothing for me.

  3. #3
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    Philips - Rafal's Avatar
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    Hi,

    Are you able to pair SHB7000 with other devices: iPhone, iPad, Android?

    Please let us know.

    Kind regards,
    Philips Moderation Team

  4. #4
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    Hi Rafal,

    Yes I am able to do that. Works fine.

    Best regards

  5. #5
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    Hi,

    I have been advised by our technicians for you to contact Microsoft support as we believe this is a Windows drivers issue and not SHB7000.

    Kind regards,
    Philips Moderation Team

  6. #6
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    Dear Rafal,

    Could you please tell me what drivers the SHB7000 needs? How is Microsoft supposed to know what drivers your device needs?

    Best regards

  7. #7
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    Hello,

    We suggest that you visit your PC's manufacturer website and download latest bluetooth drivers.

    Kind regards,
    Philips Moderation Team
    Last edited by Philips - Rafal; 06-26-2014 at 09:39 AM.

  8. #8
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    Hi,

    Thank you for the suggestion. I downloaded the latest drivers for everything, including the bluetooth device. Still the SHB7000 is requiring drivers it cannot find online. Microsoft says I should contact the manufacturer. Up until now, I'm quite dissappointed with the manufacturer. Hopefully you have some other suggestions, or even a better, a driver for the SHB7000.

    Thanks.

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