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  1. #1
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    HTL9100 - resets to HDMI Arc

    Why does the sound bar go back to HDMI Arc 5-10 seconds after starting it?

    I have HDMI Arc used for picture and for example sound connected to Optical.
    Then I don't want to change back to Optical every time I start the sound bar

  2. #2
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    Philips - Rafal's Avatar
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    Hi,

    Please restore factory settings and check if the issue is resolved.

    Kind regards,
    Philips Moderation Team

  3. #3
    zappe
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    Quote Originally Posted by Philips - Rafal View Post
    Hi,

    Please restore factory settings and check if the issue is resolved.

    Kind regards,
    Philips Moderation Team
    Same happens after restore.

  4. #4
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    Hi Zappe,

    This is in fact a normal behaviour. It is because you're connected to the TV via ARC so HTL9100 receives the input from the TV and switches to the ARC source.

    Kind regards,
    Philips Moderation Team

  5. #5
    zappe
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    Quote Originally Posted by Philips - Rafal View Post
    Hi Zappe,

    This is in fact a normal behaviour. It is because you're connected to the TV via ARC so HTL9100 receives the input from the TV and switches to the ARC source.

    Kind regards,
    Philips Moderation Team

    Hm, okey. So there's no way to fix this?

  6. #6
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    Hello,

    No, not really unless you disconnect HDMI Arc.

    Kind regards,
    Philips Moderation Team

  7. #7
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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina
    Last edited by Philips - Katerina; 08-12-2015 at 07:10 PM.

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