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  1. #1
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    Issue with 3D Blu-ray "Lo Hobbit" on BDP3380

    Hay,
    I have a problem with some news blu-ray DVD like "The Hobbit". When I try to view the DVD on my BDP3380, I received the message that the DVD is not insert, or sometime the DVD is read but immediately stopped.
    I have just update the BDP3380 with the last firmware version 2.69 but the issue is still present.
    Can help me please?
    Thanks

  2. #2
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    Philips - Sarka's Avatar
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    Dear RenatoA,

    Thank you for posting on the forum. Do you have issues only with this one or there are some other blue-ray movies which are not possible to play back?

    Kind regards,
    Sarka
    Philips Moderation Team

  3. #3
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    Dear Sarka,
    I have problem only with this film, both 2D /3D format.
    Best Regards

  4. #4
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    Hi Sarka,
    have you any news? I would like to inform you that the issue is with the both "HOBBIT" titles DVD, "The Desolation of Smaug" and "An unexpected journey".
    Thanks.

  5. #5
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    Hello RenatoA,

    Thank you for information. I have passed your comments to the team and they are checking the issue at the moment.

    Kind regards,
    Sarka

  6. #6
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    Hi,
    I have solved the issue. I have bought a new SAMSUNG BD-H5500 blu-ray :-)
    and now I can see the Hobbit DVD.
    Bye.

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