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  1. #1
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    Ds8550 and Lighning 30 pin connector

    Hi,

    My 2nd gen Ipod packed up and before I go about purcharse a new one which has 6 pin connector, I would like to know whether the DS8550 is compatible with the Apple Lightning 30 pin connector, which is used to convert the 30 pin to 6 pin.
    There is a lot of mixed reviews about the adapator, and Apple argues they cant design their product for all docking stations out there.

    Thanks
    Last edited by Bobotom; 07-06-2014 at 02:13 PM.

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    Dear Bobotom,

    Thank you for posting on the forum. Can you please let me know which iPod would you like to buy?

    DS8850 is designed for devices with 30-pin connector. You can find a list of all supported iDevices in a leaflet here: http://download.p4c.philips.com/file..._pss_enggb.pdf

    Kind regards,
    Sarka
    Philips Moderation Team

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    hi Sarka,
    thanks for the attention.
    Older gen ipod are not sold in retail anymore (unless ebay maybe). The only one available from Apple is 7th gen with 6 pin. and we "may" be able to convert 30 pin connector to 6 pin with this adaptor
    http://store.apple.com/uk/product/MD...apter?fnode=3c

    Please advise if it could work on the Philips DS8850. While im not that bothered about the battery charging from the docking station, all I really want is playing being able to play audio (yet charging would be swell of course)

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    Dear Bobotom,

    I am going to double check with our team and let you know as soon as possible.

    Thank you for your patience.

    Kind regards,
    Sarka

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    Dear Bobotom,

    DS8550 is compatible with iPod 7th Gen, with lighting adapter.

    Kind regards,
    Sarka

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    I have a different problem with my DS8550 because I did something really stupid!
    My wife bought me this fine product about three years ago in the US...now we moved to Jersey UK and of course I took the docking station with me. The problem I faced here in the UK was of course the different plug, so I bought an universal AC plug which was a straight cable without any converter box or anything! You probably already can see where I am going with that but let me tell you it gave a small 'pop' noise and since then the station is not doing anything anymore! Is this a problem you can help me with (e.g. sending it in for repair) or is it more like a case for the bin? Please help...I used the DS every day so I am feeling very sad right now! Thank you in advance for any answer!
    Daniel

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    Hello Daniel,

    Thank you for contacting us. It is difficult to say if the device is still repairable. However, I would recommend you to contact our UK Consumer Care and they would be able to assist you further with a repair of the product. The contact number is 020 79 49 02 41.

    Kind regards,
    Philips Moderation Team

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