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    Question Spotify don't start on 7509

    Hi,

    I have bought a 55PFS7509/12, but most of the time the Spotify app is not working, not even starting. I have just got it to start twice in a month time...

    When trying to start the Spotify app, sound from the selected source disappear, but nothing more is happening. I have tried to upgrade the software, but I have the latest release I'm told. I've also tried to restart the TV, but still without any luck.

    Anyone else that has this problem? Can it be fixed?

    Kind regards,
    Johan

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    Hi Johan,

    you say that only sound does appear. What else, what do you see on the Screen?
    What Firmware Version is installed on the TV?
    In which Country do you live?

    Thank You
    Thomas

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    Hi,

    Sorry for the delay.
    Spotify doesn't start from time to time. Nothing happens, at all when it doesn't work.
    My software version is: QN141E_012.022.028.128
    I live in Sweden.

    Btw, is spotify connect supported?

    Kind regards,
    /Johan

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    Jahllberg try and update your TV first a new firmware has been released. I just logged in on my device and everything works like a charm and I got the same model as you do.

    Hope everything works out for you

  5. The Following User Says Thank You to JonssonSWE For This Useful Post:

    jhallberg (08-03-2014)

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    Thanks! I'll try that.

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    Hi.
    1: Spotify issue, 2014 47PFS7509/12. Cable internet 20Mbit. Spotify either wont start at all, or stops efter 1-2 tracks.
    2: The keyboard on the back of remote is not active on spotify, is that a setup issue or just not an option??

    3: Turning on TV, going to smart tv, I always start with the "demo message" before coming to "smart"page.....Is it just slow?
    OBS: I do NOT have any other network issue in house, anything else works but

    4: "Smart" comment: Didnt have any preknowledge about smart TV, but are really disappointed about the "smart", in 2014 I dont think this should be called "smart" - extended would be more appropiate. Didnt succeed finding a app playing any radio, like DR P3....

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