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  1. #1
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    Question Unable to read all zones blu-ray discs on BDP 7500

    Hello,

    For several months now, I cannot read all zones (or no-zone) bluray discs anymore.
    I have two discs like that (concerts), I could read them with no difficulty at all when I got the first one, then it became more and more difficult for the player to recognize the disc.
    After several minutes of trials with different noise sequences from inside the tray, "unknown disc" is displayed on the screen.

    I sometimes have some difficulties with audio cd too, but after some eject and reloads, it get to work.
    "Almost" no problem with regular blurays.

    Do you have an idea on what could be the problem ? Hardware ? Software ?

    I have the BDP 7500 SL Mark I, with the last firmware (1.12 from my memory)

    Thanks

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    My Philips 7500mk2 refuses to read all new 20th Fox, Pathé, Europa, Universal discs.
    All discs are recognized as "unknow disc" after 45 secondes of noisy hardware read tentatives.

    Some examples :
    - la légende de Manolo / The book of life
    - Monuments Men
    - The Grand Budapest hotel
    - Get on up
    I think all discs are BD+ protected !

    Other discs and older titles can be played.

    Factory reset & lens cleaning doesn't fix the problem.









    Hi-Definition pictures here !
    Last edited by sim_v; 03-10-2015 at 04:47 PM.

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    Hello

    This thread was moved to here :http://www.supportforum.philips.com/...ture)-not-work

    Please bear white me while I'm checking this information with our technical team.

    Thank you
    Kind regards,
    Philips Moderation Team

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