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  1. #1
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    DS8400/10 not connecting to server via SoundStudio

    Hi guys,

    I recently bought the DS8400, and am trying to update and register the product with Philips.

    My DS8400/10 is not connecting to the server via Soundstudio to register my product on Club Philips or to update firmware?

    I do see that the app registers my device as a HAV/DS8400/12, but I only find the DS8400/10 on the Philips website. Is this the same device?

    More info: I'm running this software on an iPhone 5; ISO 7.1.2

  2. #2
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    Philips - Rafal's Avatar
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    Hello,

    Have you tried registering online? If not, please go to MyPhilips (www.welcome.philips.com) for registration of your product and follow the instructions.

    Kind regards,
    Philips Moderation Team

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