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  1. #1
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    Angry DS8550 has Stopped Working since updating to ios 7.1.2

    I have a DS8550/10 which has worked fine for a couple of years. However, it has recently stopped working (producing sound); tried all the typical things;

    1. Disconnected DS8550/10 from the power overnight

    2. Reset both my iPhone 5 and my ipad 2

    3. Deleted and resinstalled the Philips dockstudio app

    The ipad sound works fine, but when attached to DS8550/10 - no sound.
    The ipad has never been able to connect by bluetooth for some reason.
    The iphone 5 will not attach to the DS8550/10 as the connectors are not compatable.
    The iphone 5 connect via bluetooth but no sound.

    Since this has only occured since I updated the iphone/ipad operating systems to ios 7.1.2 I suspect this is a software issue.

    Philips please advise as currently the only use for the DS8550/10 is as a charger for my ipad and an expensive doorstop.

    J

  2. #2
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    Hello,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team

  3. #3
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    Hello,

    Can you please test your docking speaker with iPhone 4 and check if the issue is resolved?

    Kind regards,
    Philips Moderation Team

  4. #4
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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we have closed this topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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