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  1. 07-19-2014, 10:05 AM #1
    Kenkoltrane
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    BD9700 update failure

    Never have updated my 9700 which is now ver 3.71 STlLL!!! When trying to update it to ver4.22, it appears to fail via either internet or USB. Can anyone help me?
  2. 07-19-2014, 10:14 AM #2
    Toengel
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    Hi,

    - format USB stick with FAT
    - copy the extracted update onto the stick:

    USB-Stick:\UPG\BDP9700.BIN

    - insert
    - start update

    If this does not work, rename the folder UPG into UPG_ALL

    Toengel@Alex
  3. 07-19-2014, 11:02 AM #3
    Kenkoltrane
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    Thx Toengel. Will try it.
  4. 07-19-2014, 12:05 PM #4
    Kenkoltrane
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    Yes, I try it but in vain unfortunately both using UPG or UPG_ALL for root folder name. Just don't know what is wrong!
  5. 07-19-2014, 12:21 PM #5
    Toengel
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    Hi,

    what is the exact error message?

    Toengel@Alex
  6. 07-20-2014, 03:00 AM #6
    Kenkoltrane
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    Dear Toengel

    It saids "Upgrade software failed verification. Insert the correct software.
  7. 07-20-2014, 03:06 AM #7
    Kenkoltrane
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    Hi Levinas

    About holding down the power button, is this being done while the power cord is still unplugged?
  8. 07-20-2014, 09:32 AM #8
    Toengel
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    Hi,

    check your Stroke version (/12 or /98 or similar)!

    Toengel@Alex
  9. 07-20-2014, 10:21 AM #9
    Kenkoltrane
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    It's 98. However, it is a demo version with a transparent top cover. I wonder that's why i couldn't update the thing
    Last edited by Kenkoltrane; 07-20-2014 at 11:34 AM.
  10. 07-21-2014, 07:55 AM #10
    Toengel
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    Hi,

    so you also downloaded the correct /98 version? If this doesn't work, try the /12 version...

    Toengel@Alex
  11. 07-21-2014, 09:19 AM #11
    Kenkoltrane
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    Where can I dl the/12

    Quote Originally Posted by Toengel View Post
    Hi,

    so you also downloaded the correct /98 version? If this doesn't work, try the /12 version...

    Toengel@Alex
    Where can I dl the/12
  12. 07-21-2014, 09:31 AM #12
    Toengel
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    Hi,

    where did you download /98?

    Toengel@Alex
  13. 07-21-2014, 11:13 AM #13
    Kenkoltrane
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    On Philips official site
  14. 07-21-2014, 11:15 AM #14
    Toengel
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    Hi,

    there you will also find the /12 version.

    Toengel@Alex
  15. 07-21-2014, 12:25 PM #15
    Kenkoltrane
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    Hmmm,I may have overlooked it. I try it again. Thanks
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