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  1. #1
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    Exclamation Hts 3541/55 can't update firmware

    Hi,

    I have a HTS3541/55 Home Theater and I can't install the file you upload to the website.

    When I tried to do it, it says it can't update, I tried USB and also Network update without success.

    My current version in the HT is 34, the serial numer starts with KX2A... and the file I tried to install is hts3541_55_fus_asp.zip
    Versión: 1.56.10, zip fil, 52.02 MB, date: 2013-04-29

    Would you please help me?

    Thanks!

  2. #2
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    Philips - Rafal's Avatar
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    Hello,

    Have you tried applying factory settings? Then you can update your firmware following the instructions in the manual below:

    http://www.p4c.philips.com/cgi-bin/c...scy=NL&slg=AEN

    Kind regards,
    Philips Moderation Team

  3. #3
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    Quote Originally Posted by Philips - Rafal View Post
    Hello,

    Have you tried applying factory settings? Then you can update your firmware following the instructions in the manual below:

    http://www.p4c.philips.com/cgi-bin/c...scy=NL&slg=AEN

    Kind regards,
    Philips Moderation Team
    That's the same file I've tried without success.
    The .zip file extract the file HTS_3541.bin to a folder named UPG. I connect the USB flash drive to the home theater and follow the steps, and can't update it!!!

    What can I do?

    The support in my country didn't answer anything.

  4. #4
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    Hello,

    I suggest that you contact authorised Philips service to do the update for you.

    Kind regards,
    Philips Moderation Team

  5. #5
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    Quote Originally Posted by Philips - Rafal View Post
    Hello,

    I suggest that you contact authorised Philips service to do the update for you.

    Kind regards,
    Philips Moderation Team
    If I contact the authorized Philips service, they will charge me. Why should I paid for something that is supposed to be free???

  6. #6
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    Hello,

    Please update your firmware by following the steps in the manual below:

    http://www.p4c.philips.com/cgi-bin/c...scy=PE&slg=AEN

    Kind regards,
    Philips Moderation Team

  7. #7
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    Quote Originally Posted by Philips - Rafal View Post
    Hello,

    Please update your firmware by following the steps in the manual below:

    http://www.p4c.philips.com/cgi-bin/c...scy=PE&slg=AEN

    Kind regards,
    Philips Moderation Team
    I followed the steps without success. You're helpless.-

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