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    Hulu issues continuing

    Is it fair to assume that Philips has no desire to upgrade the firmware and fix the Hulu app issues that I have seen many people complain about? It has been almost 7 months since I "updated" the firmware on my Philips Smart TV, and no fixes have been issued.

    That means that for the last 7 months, any time I have wanted to watch a TV episode on Hulu, I have had to start the episode on a different device like my laptop or tablet so I can get through the first set of commercials.

    Then I can finally get the video to load on my TV app, but after every commercial break it freezes and I have to go back to the menu and then restart the video. Once the episode ends, I have to go back to my laptop or tablet to start the next episode, because auto-play doesn't work either.

    Not to mention that many older shows do not format correctly through the Hulu app, so they appear off-center and get cut off. Hulu at least TRIED to help with this issue when I contacted them. I keep checking for a Philips firmware update, but to no avail. I know this was a cheap TV, but it will be my last Philips product.

  2. #2
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    Philips - Thomas's Avatar
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    Morning,

    like to understand more about the Issue you describing.
    For that i need to know the exact Model No of your TV.

    Thomas

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