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  1. #1
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    Question AS111 dock problem

    Hi, I have had my AS111 for some time, I have been using it with a Samsung S3 and have now got a new android phone, A OnePlus One. However although it will connect via Bluetooth it will not charge the phone while docked, I have no problems with charging it anywhere else, car, laptop or via the supplied charger.

    Any Ideas?

  2. #2
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    Hello madmackem,

    Would that be possible to test the dock with a different phone to see if it works?
    Which Android version is installed on your Phone? Have you tried to reboot your phone and power reset a dock?

    Kind regards,
    Sarka
    Philips Moderation Team

  3. #3
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    It still works with the Samsung s3,
    The dock has been unplugged/power reset a couple of times.
    My new phone is running KitKat 4.4.2, The Samsung is 4.3

    Quote Originally Posted by Philips - Sarka View Post
    Hello madmackem,

    Would that be possible to test the dock with a different phone to see if it works?
    Which Android version is installed on your Phone? Have you tried to reboot your phone and power reset a dock?

    Kind regards,
    Sarka
    Philips Moderation Team
    Last edited by madmackem; 08-12-2014 at 05:08 PM.

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    Hello madmackem,

    Charging maximum from the dock is 1A for micro USB. Can you please check how much is needed for your OnePlus One? I think this may cause the problem.

    Kind regards,
    Sarka
    Philips Moderation Team

  5. #5
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    Hi The Oneplus draws 2A. Is there anyway to change this?

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    Hello madmackem,

    I am afraid in this case it's not possible to charge your phone through the dock as it's not powerful enough.

    I'm sorry for any inconvenience cause.

    Kind regards,
    Sarka

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    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we may close the topic for the moment. In case you want to discuss further, you may start a new topic or send me a PM to re-open the topic.

    Thanks for your understanding in advance!

    Kind regards,
    Philips Moderation Team

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