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  1. #1
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    HTB3510 HTB3540 HTB3570 HTB3511 HTB3571 Latest Firmware upgrade (v1.29.00) release

    Dear All,

    v1.29.00 is released to all HTB3510/HTB3540/HTB3570/HTB3571 version except /93.

    Related Product Model/Chassis:

    HTB3510/12
    HTB3510/40
    HTB3510/51
    HTB3510/55
    HTB3510/79
    HTB3510/94
    HTB3510/98
    HTB3510X/78
    HTB3540/12
    HTB3540/40
    HTB3540/51
    HTB3540/94
    HTB3540/98
    HTB3570/12
    HTB3570/40
    HTB3570/51
    HTB3570/55
    HTB3570/78
    HTB3570/79
    HTB3570/94
    HTB3570/98
    HTB3571/51

    v1.29.00 includes the following changes:

    • Fix bug during start up

    v1.28.01 includes the following changes:

    • Smart TV update.
    • In Compliance with new AACS specification, Blu-ray playback via CVBS output is now disabled. Please watch your Blu-ray movies via HDMI connection.
    • Sound output optimization.
    • RDS info display error fix.

    v1.26.03 includes the following changes:

    • Enhance playability of MP3 files
    • Enhance playability of Blu-ray discs
    • Improve performance related to Wi-Fi
    • Fix bug related to speaker setup
    • Fix bug related to ID3 display in Russian for MP3 files
    • Fix bug related to subwoofer
    • Fix bug related to bass
    • Fix bug related to Russian on-screen display
    • Import Smart TV 2.0

    The former firmware version includes the following changes:

    V1.24.00 (not for /93 models)

    • Fix HDMI ARC issue. ( Issue description: DUT standby in HDMI ARC mode, DUT cannot auto wakeup by TV tuner via HDMI ARC.)

    V1.23.01 (for /12 models only)

    • Fix bugs related to YouTube.

    Note: After upgrading with the latest firmware, disconnect the device from power supply. Wait for a few seconds and then reconnect to power supply.

    v1.26.02 (not for /55, /78, /93, /94 models)

    • Enhance playability of MP3 files
    • Enhance playability of Blu-ray discs
    • Improve performance related to Wi-Fi
    • Fix bug related to speaker setup
    • Fix bug related to ID3 display in Russian for MP3 files
    • Fix bug related to subwoofer
    • Fix bug related to bass
    • Fix bug related to Russian on-screen display
    • Import Smart TV 2.0

    History:

    • 2013-03-08 Upgrade SW to v1.23.01 (for /12 models only)
    • 2013-03-21 Added a reminder after upgrading to v1.23.01
    • 2013-05-22 Upgrade SW to v1.24.00
    • 2013-10-22 Upgrade SW to v1.26.02 (not for /55, /78, /93, /94 models)
    • 2013-11-05 Upgrade SW to v1.26.03, add HTB3511, HTB3571 into relations
    • 2014-01-29 Upgrade SW to v1.28.01, delete HTB3511 into relations
    • 2014-08-12 Upgrade SW to v1.29.00

    Kindly download the software at www.philips.com/support

    Kind regards,
    Philips Moderation Team

  2. #2
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    Question No longer plays MP4 Videos!

    I've upgraded to the latest software (1.29.00) for my Philips HTB3510/12 unit. After the update it will no longer play .mp4 videos (it says video format not supported), I can however play .avi videos. The system would play both .mp4 and .avi videos prior to the update!

    I reset the system, it made no difference, I also re-installed the current software from a usb stick with the software from Philips support website (since I initially downloaded it direct to the box), none of this made any difference!

    Are you aware that .mp4 videos are no longer playing after the update? Please fix.

    I look forward to your reply.

  3. #3
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    Hello,

    Can you play mp4 videos via USB? Please confirm.

    Kind regards,
    Philips Moderation Team

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    Hi,

    didn't we have the same problem with the latest BDP update?

    http://www.supportforum.philips.com/...ate-%282-21%29

    Toengel@Alex

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    Unhappy

    Hello Rafal,

    To re-cap, the latest software update installed perfectly but before the latest software update I could play .mp4 videos via DLNA (from my PC to the Philips HTB3510/12 system)... as I mentioned, since the update I no longer can. However, I can confirm that .mp4 videos do indeed play from a USB stick.

    Are you aware that .mp4 videos can no longer be played via DLNA? Please fix this as it's a nuisance having to put videos on a USB stick.
    Last edited by Hokem; 08-15-2014 at 12:48 PM.

  6. #6
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    Hello,

    I can confirm that the issue is reproducible. Our team is looking into it.

    I will update this thread once more information becomes available.

    Kind regards,
    Philips Moderation Team

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    Thanks Rafal, it would be great to see a new software update soon to fix this.

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    Hi Rafal, if the fix is going to take a while, would it be possible to re-release firmware 1.28.01 so we can enjoy access to mp4 from our NAS?

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    Hi team, any update on when a fix will be released for this issue?

    Also, not sure if it's related but traversing through folders on NAS device over DLNA doesn't seem to be stable either (was working well up to 1.28.01)

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    I got the same problem (no mp4) after firmwareupdate a few months ago. When will the bugfix be released?

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