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  1. 05-21-2011, 09:43 PM #1
    tolgaakcan
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    Is Net TV down? (22 May 2011)

    Dear Moderator,

    Net TV has been down for or barely get connection. I have been using same rooter and same conneciton so must be wrong with the server.
    Any idea?
    Thanks
    Last edited by Philips; 05-23-2011 at 07:17 AM. Reason: Title adapted as it seems that it is only one person with this problem.
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  2. 05-22-2011, 07:36 AM #2
    Toengel
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    Hi,

    Net TV works fine on my TV (Location Germany).

    Toengel@Alex
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  3. 05-22-2011, 01:32 PM #3
    tolgaakcan
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    Still the same no connection.. LOcation: Turkey..
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  4. 05-22-2011, 01:58 PM #4
    Toengel
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    Hi,

    try to ping or tracert https://nettv.corio.com/BluePortServlets/BluePortHome

    Toengel@Alex
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  5. 05-22-2011, 02:19 PM #5
    tolgaakcan
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    Browser couldn't open the link.. Tv says philips server cannot be found..
    Any idea??
    Do you have Ip address? Thanks..
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  6. 05-22-2011, 02:29 PM #6
    Toengel
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    Hi,

    this is an CE-HTML site - so you cannot open it with your PC based browser. But you can ping the URL:

    ping nettv.corio.com

    Your DNS should also resolve the IP from this address...

    Toengel@Alex
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  7. 05-22-2011, 03:00 PM #7
    tolgaakcan
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    I can ping but no access .. Same errror shows. Any idea to fix it? Firewall is disabled.
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  8. 05-22-2011, 03:11 PM #8
    Toengel
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    Hi,

    try to delete you Net TV memory... if that don't work, call you local Philips service...

    Toengel@Alex
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  9. 05-22-2011, 03:42 PM #9
    tolgaakcan
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    I can ping that but Tv cannot connect.. I am calling my isp in then mean time if you have any solution cames to your mind please let me know..
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  10. 05-22-2011, 04:11 PM #10
    tolgaakcan
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    Hmm. Ok. I actually did it for a few times. Still the same... thanks
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  11. 05-22-2011, 06:46 PM #11
    tolgaakcan
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    NO solution ISP has no idea why I have that problem. I have check with a friend he has no problem..
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  12. 05-23-2011, 09:22 AM #12
    Philips
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    Quote Originally Posted by tolgaakcan View Post
    Dear Moderator,

    Net TV has been down for or barely get connection. I have been using same rooter and same conneciton so must be wrong with the server.
    Any idea?
    Thanks
    Hi tolgaakcan,

    There were intermittent issues with the server from 12:46 pm CET to 14:29 pm CET on 22 May.
    Should be solved. Please let us know if you still face problems.

    Regards,
    Forum Mod
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  13. 05-23-2011, 07:45 PM #13
    tolgaakcan
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    Dear philips
    Yes still going on. Location is turkey..
    I dont understand what's happened.
    Please help me fix it.
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  14. 05-23-2011, 09:04 PM #14
    tolgaakcan
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    may I have DNS of nettv servers? and IP addreses please I just want to double check
    Thanks
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  15. 05-24-2011, 06:21 AM #15
    Toengel
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    Hi,

    maybe Philips can check your system. I remembered that they ask some users for their serial and MAC address to check their logs if your TV connects somehow...

    Toengel@Alex
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